酒店服務真的極好!!!! 當天突然下暴雪,JR停運, 我比預期到達時間還晚了3-4小時, 快要晚上12點才到達JR站。結果,酒店幫我預留了我們6人的晚餐, 還到JR站等我再用接駁車送我!!!! 到達酒店食飯時, 米飯還是每人即煮的,飯和燒肉都是熱的, 而且甜品還放在雪櫃裡。真的令我十分驚喜! 我非常推薦這間酒店!
ホテルのサービスは本当に素晴らしいです!!!! その日は突然の吹雪でJRが運休し、予定より3~4時間遅れてJRの駅に着いたのは12時近くでした。 その結果、ホテルは私たち6人の夕食を予約し、シャトルバスに連れて行ってもらう前にJRの駅で待っていてくれました!暑いし、デザートはまだ冷蔵庫にあります。 本当に嬉しい驚きでした!このホテルを強くお勧めします!
The hotel service is really excellent!!!! There was a sudden snowstorm that day and JR was suspended. I arrived 3-4 hours later than expected and arrived at the JR station almost 12pm. As a result, the hotel reserved dinner for the 6 of us, and waited for me at the JR station before taking me to the shuttle bus! It's hot, and the desserts are still in the refrigerator. I was really pleasantly surprised! I highly recommend this hotel!
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Elen L
和モダン35㎡
宿泊時期: 2025年12月
夫婦・カップル
16件の口コミ
10/10
とても素晴らしい
投稿日: 2026年1月19日
We stayed for a night in January. such an amazing experience. They pick us up at the station and the staff are very helpful in everway way. They 'have couple of Thai staff that are very helpful with great service mind. Outdoor onsen has a good view.
Definitely recommended. Extra reccommend if you are Thai.
翻訳
Sureeporn Junkheav
和室(10畳)
宿泊時期: 2025年11月
ファミリー
11件の口コミ
9.5/10
素晴らしい
投稿日: 2026年1月3日
This was undoubtedly the best stay of the entire trip! * Staff: A special shout-out to the Thai-speaking staff members who provided exceptional assistance. It made communication effortless and made me feel right at home.
Food: The meals were absolutely delicious—fresh, beautifully presented, and authentic.
Onsen: The hot spring facilities were incredible. The atmosphere was so relaxing, it was the perfect way to unwind. I highly recommend this ryokan to anyone visiting Yamagata.