Holiday Inn & Suites Ottawa Kanata

おせっかいすぎて、かなりなりたいのなら、滞在するのに最適な場所ではありません。

Front desk was great, I think his name was Paul. Wonderfully friendly and very helpful. Not so pleased with the parent hockey party in the hallway, but I'm hopeful they go to bed soon.

We asked three separate times to have our room on a different floor (even prior to arriving). No one addressed our concerns or came up with a solution. Two nights of loud partying next door and sleepless nights despite our efforts to talk to management and security

We were put on a floor with an entire youth hockey team and their drunk parents. They were noisy, played football in the hallway, raced the desk chair up and down the hallway. I had to go down to the front desk twice as the phone kept giving a busy signal.

Our stay went very well. The staff were great. The pool room was nice and warm. The room was nicey renovated. The tv. Glitched a bit but, i made no attempt to call to have it fixed.

What I didn’t like was at 12:20 am I had to get dressed and go down and complain (I was in room 306) about the music which was coming from the banquet facilities. It was ridiculous, but the fellow at the front desk did get it to stop. There is no way I was the only one who complained.

They had a robot that delivered anything you needed to your room! Very cool, extra towels etc!

We had one night on what looked like busy night for the hotel and did not see any negatives from a big crowd.

The best thing about my stay was the staff, in particular Paul who was at the front desk. I landed in Ottawa at 9:00AM after catching a red eye and needed to clean up, they allowed me to check in early and ensured I had everything I needed while also being friendly and funny. I travel to Ottawa about once a quarter for business meetings and this has been my best experience in the last year by far. Paul, job well done, I will see you soon.