We are a family of six with four kids aged 8, 10, 12 and 14 and traveled Sri Lanka for 13 days. The Kings Pavillion was our third hotel - and, unfortunately, the least excellent one during our holidays. The service was fine and friendly but not as welcoming and heartful as in other destinations. One morning, we had a really tight timing and let every one know in advance so the staff could prepare (we wanted to pre-order which we were told was not necessary). When we arrived at 7 am for breakfast as announced - no one was there and it took another 15 minutes before we could finally start breakfast. We had two junior suites; they were perfectly clean and we really liked the animal towel contructions! :-) However, there was only one small cupboard in our room with no room for hanging longer clothes, like dresses. The food was good but not exceptional - small surprise: butter and jam for breakfast were single-packed products. We did expect more in a 5 star hotel (which was confirmed by what we got in other places we stayed).
自動翻訳