ホテル アナンヤ リージェンシー(Hotel Ananya Regency)

We would rate this hotel as one of the worst experiences in a hotel stay, lets put it in perspective 1) First impression was pathetic, we had to literally beg for someone to carry luggage. 2) Its not cheap considering one pays over INR 3000/- 3) First room, the bathroom was flooded. So room changed 4) Second room, the A/C was not working, they struggled for 10 minutes, so room changed 5) Third room the we are too tired to even bother with anything 6) WORST part, its 10 PM and there is no hot water, reception advices keep water running for 10 minutes, one should get hot water……. Well NO HOT Water 7) No hot water in the morning. 8) At the time of checking out, the front desk was not bothered, we had to carry our own luggage. 9) Most importantly, seems the hotel has enough business or does not care, the GM did not even have the courtesy to personally handle the issues of our rooms, and had an air of super arrogance. 10) What is appalling is that here, the world is saving water, and for a hot water bath, hundreds of litres of water is wasted just to ensure that Hot water comes to the room, imagine the total wastage cumulative of all the rooms per day, per week, per month and yearly

I would like to bring to your notice, that after late check in at the hotel.. we asked the reception desk person Mr Ravi, if he could upgrade our rooms. After taking confirmation from him twice - once telephonically which attracted us to choose this hotel and second time at the time of check in. He assured us that he is giving us upgraded room. After entering in the room, we found that the A/c is not working. After several complaints he finally listened and agreed to change our room. Having a Doubt in my mind, I checked with the staff if we really go an upgraded room. Shockingly he gave us base room only in the name of Upgradation. I can't believe how can he lie to us regarding upgradation ***** with allotting us such a poor quality of room (because of damp visible on walls) and service. Upon confrontation, he started making excuses that sorry premium room was not available. I immediately checked online, they have enough rooms available in Premium Segment. Since, it was too late and we were tired of traveling we had to compromise on everything he says. But I will never recommend anyone this hotel.. a hotel who's ethics are wrong and running a hoax in the name of good hospitality. Request you all to spread the word too.

Nice property building and rooms Location due to road construction is in bad shape

Visited the restaurant for lunch on way to Jim Corbett. . Friendly, respectful , and professional staff in the hotel. Good food and servicewas provided. Reasonable pricing for the food. Good location as well.