ホテル ヘマに泊まった方の口コミ・宿泊体験

午後11時頃、雨が降っていました。正面玄関は閉まっており、誰も応答せず、5〜10分間電話をかけ続けましたが、電話に出ず、真夜中が怖かったです。全体的な印象は良くありません。このホテルはお勧めしません。

非常に良い場所と広い駐車場..しかし、それほどクリーンルームとベッドシーツは汚れていません

The hotel service and location is perfect with peace ,it is great for family feel like peace,homely and safe .

房間設施還行，寬敞，略舊，太晚會停熱水鎖大門，服務熱情，早上有簡餐，晚上很安靜，適合出行過度中專。

酒店是麼有熱水的，房間比較舊，好處是離機場近，晚上大門會鎖，如果半夜的飛機到會不太方便

カトマンズ渓谷内で最高のロケーションにあるホテル。国際空港に近く、徒歩わずか2分です。このホテルは私の予想を上回っていました。スタッフはフレンドリーで気配りがあり、部屋は清潔で快適な場所で、街を探索するのに最適でした。

If I could give 0 stars I would. The service provided by the some of the staffs was terrible! They just sat around the sofa all day and would all pretend to disperse and do work when you arrive at the hotel. My particular complaint is in regard to the security staff, who spent most of his time sat inside watching TV. Didn’t help with the suitcases at all. This particular staff member was rude and unhelpful. The rooms was a decent size, however it did have a funny smell and didn’t appear to be clean on arrival. Rooms were very dusty. In addition to this, we HAD to ask for our rooms to be cleaned daily as the staffs wouldn’t come and clean the room themselves. Our room was left open on one particular day because the cleaning staff’s did not close our door - we had to make a complaint to the manager re this who then blamed the cleaning staff. However, this is an oversight and overall manager’s duty. The lift in the hotel is dangerous, it closes very quickly and has no sensor to detect anyone in between the door - it will seriously hurt someone one day. The only positive comment about this hotel is that it is very close to the airport & that is it. Yes it is 2 start hotel and you should not expect more than that, but this hotel doesn’t deserve to be 2 stars. Overall, I am every disappointed with the hotel and its service and I will never come back here and I will definitely not recommend this hotel to any of my friends who will be visiting Nepal. Please avoid this hotel, it is not worth staying here at all, you are better paying a little extra and staying at a safe and clean hotel.

The room was clean. The room was specious. The staff was very polite. Very homely feeling. Very good ambiance. I love to personally recommend your hotel. I would love to visit again. Keep it up. May god bless you.