エベレスト ホテル カトマンズ(The Everest Hotel)

是我住過，最差的一個五星級酒店，算不上五星，不推薦，和舒適酒店沒有區別，

Good location, Great service

No value for money

Nice Old Hotel, Great Staff with few needs to improve. Swimming pool is totally disappointment. Better to shut down, than keep running and not swimmable, waist of energy. The water is dirty, no star at all. The lobby, the room and Ghurka bar are still great. 2 power shutdowns in 1 day, I believe they are struggling with power shortages due to dark lounges. Breakfast was so so, coffee or tea should be not a challenge to serve first, sometimes took half of meal before they come. Many Tables are not stable and aligned, egg can easily roll over to other side. Atleast 3 tables on my experience. Room is comfortable, nice bed and always fresh linen. Only noisy from AC , maintenance team came twice on my room to fix, though transfer was offered on my last 2 days. Managers should not standing in buffet line, either they should help the line staffs or directing the team, talking business in public is not of our guests concern. Front desk Trainee, has good presence, I thought first he is manager. A lot can be improved and polished, the hotel has a great potential, nice design, great facilities and great staffs. I wish that management should look all themselves and review those small details.

Front counter staff members are friendly, helpful and cooperative particularly Avishek (if I remember correctly his name) was fantastic and exceptional customer service. I should mention Salim who cleaned our room was very very polite, friendly and helpful. The room is big but the down size is the shower over bath. Bath tub is tiny and water does not go down to the drainage pipe caused water clogged. The breakfast items were limited and does not reflect five star standard. However the General Manger should look the breakfast menu by himself and should take appropriate action.

I like the stay at Everest hotel. Thankyou for the service

Good event & very apprcited me. Hotel staffs activity is so good . Banquet team is very cooperative especially Mr.Dipak ,Suyash& Rupson are very helpful All the teams are very hardworking And provided us very best service I will like to come again in future events Thankyou.

Front desk staff was nice, friendly and cooperative, but room service and house keeping was pathetic. Especially room service manager was so pathetic and arrogant and when asked for his superiors name to complaint he said he is the final boss. I was in suit room, and when asked for coffee satchets they would send 1 or 2 and I always had to contact front desk for house keeping and room service. Such attitude and arrogance and lack in service is not expected from 5 star property such as this.