I’ve stayed here several times, and have found it to be a good affordable option in a great location. Unfortunately my most recent stay has been very negative. Between 9.30pm and 10.30pm there was very loud noise just outside the room, which could be heard with headphones/music on. The same noise started again at 7am the next morning, and I checked out at 7.45am while the noise was still going.
I’ve contacted the hotel to discuss and have had no reply. I called reception three days ago, and was told my messages had been seen and escalated to a supervisor, but I’ve still heard nothing back.
Really poor customer service after a very disrupted stay.
自動翻訳