カンザス シティ マリオット ダウンタウン(Kansas City Marriott Downtown)

Great hotel. I was staying there in order to attend the Kansas Chiefs game recently.

The best and so beautiful and elegant.

Worst customer service I’ve had in a long time. Our room was almost 80 degrees and we asked them to send someone to fix it. We never heard back so we assumed it was fixed. No, returned to the same temp. Called multiple times to ask to be moved and no one answered. Finally packed up and headed to the desk. The manager was rude and acted like we were being ridiculous about the temps didnt even offer a sorry. She acted annoyed that we existed. Worst experience

Absolutely excellent. Top-level .. no disappointments. Will definitely use this hotel again when Im in KC.

Sleepless night with elevator issues, alarms and what sounded like someone drilling into our room.

Me and my Wife stayed overnight for NYE. The area was electric. Amazing 14th floor view, sparkling rooms and good soundproofing. Although the bar was busy we still had a great time. Would definitely come again.

The stay was great. One of my friends and I came here for New Years weekend, attending the Kansas City chiefs game. The Marriot was in a great location with access to everywhere and all the best downtown attractions in the city. My only negative was the timing of the housekeeping services. We never had our room cleaned and the bed remade, even though we had our sign off our door during the day. They would always come by around 9 am when we were still in our room.

Great property that’s well managed and helpful. Nice fitness facility and excellent lobby restaurants and bar.

Clean and new. Christmas decorations were lovely. Staff were friendly and helpful. Location was close to our concert so Ubers weren’t expensive. We felt safe. Would definitely return.