ホリデイ イン エクスプレス カンザス シティ ダウンタウン IHG ホテル(Holiday Inn Express Kansas City Downtown)

We really enjoyed our stay at this hotel. The service was outstanding and the facilities were beautiful. We shared a meal at the breakfast and it was quite nice.

Beautiful place with good staff

The service was great. The room was very nice. The bottles of water are always a nice touch. The shower was hot with good pressure. The breakfast was fairly typical of the free breakfasts that you get.

We enjoyed our stay, however, the heating and cooling system on the top floor was down for maintenance and a space heater was running when we got there making the room uncomfortably warm and stuffy. we did not know this was an issue. When we called to see if we could turn down the heat we were told we could not and that they had given out their last fan. The best part was Peggy the breakfast lady singing. I LOVED that.

The hotel was in a good location. About 25 min from airport, 15 min from Harrah’s ****** and 15 min from Arrowhead. Ubers were easy to get. There were places to eat within 3 blocks. The room layout was different than what I was used to. Know that it was hard to keep the room warm, but we managed. The breakfast was pretty good and better than the usual cereal, waffles and fruit at most hotels. They had biscuits/gravy, bacon, sausage, etc. Much more variety. The breakfast hostess was very friendly and helpful during breakfast hours. The staff overall was friendly too.

Place is accessible to all transportation and walkable to most tourists attractions

Be prepared to shell out $20 for parking, and $50 for a deposit when you check in. I paid ahead when I booked through *******, so imagine my surprise when I arrive and am told I need to pay another $70 in addition to the $170 I paid for a basic room. Despite being an avid Holiday Inn Express fan, between the traffic and sirens waking us throughout the night, and the bathroom that didn't have a proper door, I would be desperate indeed before I stayed at this location again.

Hotel was very clean. The breakfast was good. The lady that works the breakfast was so sweet and kind. She sang to us. We had a nice conversation with her. She was wonderful. However the lady that checked us in acted like we were putting her out just to check in. My email confirmation said check in was at 3:00. We got there at 2:50. She told us check in was 4:00. I explained our confirmation info. She reaffirmed that they did not have any clean rooms. Asked for my phone number to text me as soon as one became available. By 3:50 I decided to go back in. I asked where the public restroom was. She told me it was occupied. Then said 'oh I was about to text you'. But seemed put out. Location is clean and appears to be safe. Right beside the T-Mobil arena.

The staff was friendly and helpful; the hotel clean and room comfortable