シュロス ロックスバルグ パート オブ デスティネーション バイ ハイアット

Stayed for a special occasion, did get a wee card in the room but nothing extra (leaves a little sour taste when others mention getting a wee freebie Prosecco etc - not expected, just nice to be consistent with guests). Communication great, service from front desk was brilliant. Charlie’s restaurant was great for dinner, but slow service at breakfast for the hot food. Saw others with mimosas etc and we didn’t get offered these and had to call someone to ask for a La carte hot food in the end. Disappointed to have two twin beds zipped together instead of a double when I booked a king room. Lots of flies in the room on the windows. Marks on the toilet and on the bathroom walls. Sadly no spa slots on either day of my stay, really disappointing that I couldn’t have a treatment there - feel like keeping some back for guests would be beneficial. It’s a beautiful hotel but almost felt like a second class citizen there - can’t quite put my finger on it - despite spending over £500 including food/drinks/accommodation.

Amazing stay and the best spa in Scotland imo. The activities on offer were fantastic. Shooting and Archery with Malcolm was the highlight of our trip. The golf course was a lovely layout, beautiful holes and a challenge. Dinner at Charlie’s was incredible. Venison is a must try. The breakfast on offer was delicious. Fresh pancakes made in front of you along with a massive selection of everything you would need to start you up for the day.

My daughter took me for an overnight stay in this fabulous hotel and it did not disappoint: we enjoyed some excellent meals with attentive but discreet service. Our room was well appointed and very comfortable. It would have benefitted from somewhere to sit with a mirror to help while drying our hair and applying makeup. We also had two treatments in the spa (facials, £160 each) which were lovely but expensive. It wasn't great seeing the therapists arriving in their coats while we sat waiting in our robes. Then to overhear remarks about confusion over the start time of our appointments leading to the rooms not being properly set up before welcoming us in to quickly start out facials. My therapist was quite brusque initially. It gave a poor start to the session which wasn't helped by the soothing music having to be switched on once we had entered the treatment room and then it 'skipping' and crackling during the beginning of the treatment. I've had better beauty treatment experiences for much less cost. The spa area and pool however was a gorgeous environment.

Rooms are gorgeous - comfy beds, good quality linen, modern and spacious bathrooms with powerful showers and great air con units/temp control. Spa is just perfect - the relaxation area is great, as is the pool and there are jacuzzis and sauna options too. Only thing I would change is just having a bigger pool to do proper lengths. It was our babymoon and lots of pregnant coiples visiting, its very pregnancy friendly and offers maternity massages. Restaurant food is lovely too and kids menu is good fresh food too for anyone with children. I would go down earlier for breakfast though as food does run out and they do stop serving at the eggs station and food to order dead on breakfast closing time. Would be lovely if kitchen staff were a bit more accommodating as we ordered at 2 minutes past and were told they would not do any food to order which seems a tad overkill, especially as we were told that was just last seating time not the end of breakfast food completely.

Loved staying here. It’s a beautiful location and the hotel is in a lovely park, including the golf course. My room was lovely and well equipped. Breakfast was excellent and I enjoyed drinks and snacks in the bar. Staff were friendly and helpful

Located close to the charming and historic market town of Kelso, Schloss Roxburghe is a magnificent property, itself located on historic grounds, that has somehow managed to modernize while retaining all of its heritage. Our room was large, well-equipped, and thoroughly enjoyable. The cuisine is exceptional and the breakfast is one of the two or three best that we have ever experienced in our many visits to Scotland over the years.