Grounds and hotel are beautiful but our room was decidedly average. Despite £315 a night, which seemingly wasn’t enough because they added a ‘discretionary’ but secret service charge of 5% on top, I can’t say it was spectacular. The room : The carpet was heavily stained and we couldn’t open a window due to an issue with bees coming in. Bathroom foisty smelling but I must say was well equipped. Also, the room was maintained regularly which is refreshing these days. The food : £28 for a very average burger and chips. Need I say more ? Plus 12% service on top. Breakfast is mainly a buffet, and nothing to write home about. Plenty of choice though. The staff : by and large the staff were tremendous. Helpful, friendly, always a lovely welcome. The only exception were the two girls in the state room restaurant. They couldn’t have been less interested. You know when you feel like you’re interrupting their peace by bothering them with a drink order ?? The spa : lovely being that it was sunny, pool was great. Beware, I was told we couldn’t have coffee here because they encourage ‘healthy’ options like tea and water. Assume same goes for alcohol (though I don’t drink). Being that I’m a grown up and I come on holiday for fun, forced health choices are a bit OTT for my liking and it left me irritated. Jacuzzi was broken most of the time we were there We had a nice time, and it’s in a great location but we probably wouldn’t return - there are better spa hotels for the price. No reflection though on the (mainly) lively staff who I think work hard and are good at their job
自動翻訳