レッド ルーフ イン ケンリー - I-95(Red Roof Inn Kenly - I-95)

Super check-in, and surprisingly clean room. The caulk around the tub and the bathroom floor could use an upgrade.

The stay began with normal check in & the room was marginal but priced appropriately so fair game early. However checkout was 11 a.m. & at 11:04 my son & I awoke to what sounded like a barrage of door break in attempts...I felt like Richard Sherman's father in law for a few brief moments. I opened the door mere seconds after the noise stopped to find no one in sight. I left the door opened & quickly began packing & informed my son we were a few minutes past our check out time & I hurriedly gathered things together as a stern female voice asked if we were extending our stay or checking out. I answered normally & apologized for the barely qualified tardiness. She just frowned & walked away. Its important to note that the facilities as a whole were in disrepair & although I95 was it's front yard , had no more than 5-7 rooms rented. I was quick to tell my son of the rudeness & gracelessness with which we were being treated. There is usually, in my experience, a protocol of notification that check out time has passed & the first one is a polite phone call or repeated calls within a 15 minute grace period. Then polite knocks that may rise in urgency if gone unresponsive. The last wld be knocks with staff opening the door for a F2F notification of intent from guests. Apparently this owner & his family went straight to the fire alarm stage of notification after only 4/5 minutes.One must also keep in mind that we had been quiet, orderly guests that hotels at this level should cherish.

Expect an additional $60 deposit to be held until checkout. They will check room before returning the next morning and only after 9:00 am so don’t plan on getting on the early. Plus VERY rude about the whole situation. Never again

The room was as clean as it could be but the place is so run down its ridiculous. The bed was broken and had a huge dip in the mattress plus hard as a rock worst sleep ever

It was not a good stay. Firstly the door was not sound proof so trying to sleep was not good. The sheets weren’t changed and I felt as if I was getting bit in the morning. The bed was comfortable but like I said they didn’t change the sheets. Disgusting. Guy was nice at counter and refunded my 2nd night because I was not gonna stay 2 nights

Room was clean. No pool as described. Front desk person not so friendly. The AC was so loud that you couldn't even hear the semi trucks parked on the side road with their AC running. Pillows were pretty much non existent. Not sure why there was a $50 deposit when I had already paid for this crappy room. I will not be a returning customer. Only plus was it was near I95 and convenient. Their website advertises free coffee in lobby, there is no coffee, but a couple packs in the room. No common area and their wifi is pretty much non existent also. No towel racks in the bathroom.

Very affordable for a family for four. Easy to get on and off from the highway. Clean room.

It was a okay stay just for a one night stay it was clean but only thing was fridge dose not work and the thing that upset me was the $50 deposit which I was not told why and it doesn’t say anything about it

The shower had black mold in it. The soap was watered down. The toilet was broke and could move there was mold on the walls in the rest of the room. The guy that was working the third shift was very disrespectful. The room also smelled.