クオリティ イン(Quality Inn)

Worst stay ever when we got there to check in at 9 they told us they didn’t have a room for us atm and to come back because they had to clean one mins you this is at 9pm so we left came back at like 12 we gave them some time we came back it was the manager there and he gave us a key to room 202 the ac did not work and the refrigerator was broken and we called up there and he tried to help us fix it but it was stuck on the same setting F1 so since they didn’t have any other rooms he said we would have to stay there for the night mind you it’s 90 degrees in Atlanta so that room got up to 100 in there so he said he will just accommodate us for some extra nights for us having to stay in there and he would move us into a new room the next day okay that was fine but we had to sleep in Separate beds because it was to hot to sleep together we never sleep apart but damn sure had to that night move on to the next day o woke up early and went down there to get a new room and we couldn’t get into one until almost 1pm to by that time you can understand how much that room had heated up by then once we got to the next room it was nasty like they didn’t even try to clean it it was crumbs on the seat and stains the coffee maker had a used filter in from im guessing the last guest idk we don’t drink coffee tea only but I was just checking everything cause of how it was next was the bathroom and it still had the other guest towels in there hung up on the door it was most definitely already used I told they all about this and the lady that was there that day said we will just give you a refund because they didn’t want to give me another room again so we never got or refund or the accommodated room now I will be taking legal actions due to negligence (I HAVE A VIDEO BUT IT WONT LET ME POST IT) I’m going through hard times and would not wish anyone to go here no matter what you going through

Has all the basic amenities that every hotel has. The management front staff people are all wonderful. Only ever have issues with the loud people that choose to also stay in the hotel but the front desk did deal with it when i called up front.

You pretty much get what you pay for honestly. The place is in a decent location, close to shopping centers a mall and many restaurant so that's a plus. The staff all seem to be friendly and helpful for the most part. I'd obviously recommend it if you're needing a place to sleep and get some RnR. I'll be staying here again most definitely.

Aww mannn.... I am so bummed to write this one. I've stayed here a couple times before and it has been a good place to be. So on the plus side: I think the staff had a great attitude, yet had their hands tied. I believe they did their best with what they had to work with. Also, the bed was super-comfortable! Okay, now I've got to post the bad ones... When we got in, there were two bath cloths, two hand towels, and a floor mat towel. There were no body towels. I called in the morning and asked for towel service, and was asked to bring my dirty ones down to them... not a big ask in itself, especially in these weird staffing times. They apologized for not having any towels at the time, and the GM went into the laundry room to try to find what he could find (again - the staff's efforts were 5 stars!). I told them not to worry, that they could bring them when housekeeping got to the room. Well.... it appears that housekeeping never got to the room... ...and neither did my towels... a bad surprise to get at about 10pm. The explanation I got was that their towel person had not come by that day and they were out of supplies. They said they'd see what they could find and would let me know. No further communication, but I also didn't expect a couple towels to appear that late at night. There also wasn't a remote for the TV, but that was far minor to not being able to shower that night or in the morning... and no towels is a biggie (but yes, I'd stay there again!)

THIS PROPERTY IS RUN DOWN. NO ICE MACHINE. NO TOWELS AVAILABLE. NO MAID SERVICE THE ENTIRE STAY. ROOMS WERE CONTAMINATED WITH SMOKE IN NONSMOKING ROOMS. DOOR ENTRY TAMPERED WITH/BROKEN BACK.WAFFLES, YOGURT, AND INSTANT COFFEE WAS BREAKFAST WITH A SIGN SAYING LIMIT 1 PER PERSON. 1 PLY BATHROOM TISSUE. WATER IN SHOWER WAS LUKE WARM.SHOWER CURTAIN MOUNTED IMPROPERLY SO DOES NOT STAY SHUT ON EITHER SIDE WHILE SHOWERING. 2 FULL SIZE TOWELS OFFERED IN ROOM AT CHECKIN. I HAD TO GO DOWN TO REQUEST TOWELS AND WAS TOLD I CAN MAKE DO WITH WHAT WAS OFFERED. ANOTHER DAY WAS OFFERED HAND TOWELS TO GET BY WITH. ROOM CURTAIN WAS RIPPED UPON ENTRY, HAD TO KEEP ADJUSTING TO KEEP LIGHT OUT AND PEOPLE FROM SEEING IN.AND FRIG LEAKED ALL OVER THE FLOOR. 4 DAYS WE STAYED IN THIS LESS THAN EFFICIENT FACILITY. COMPLAINTS WERE MADE TO FRONT OFFICE, BUT WERE MET WITH "I'M SORRY", BUT WITH NO REMEDY.THIS STAY WAS COVIENT IN AREA, BUT SHARES APARKING LOT AND DRIVE THRU DRIVE WITH 3 OTHER HOTELS. TRIED TO CHANGE TO ANOTHER HOTEL, BUT MOST WERE SOLD OUT. CHOICE/QUALITY INN HOTELS HAS HAD A HIGH STANDARD IN OUR PAST, BUT WE WILL NOT BE STAYING THERE AGAIN.

I booked a non smoking room. The room i got was extremely smoking smelly. Bathroom was disgusting, the bed wasnt any better, sheets had hair on them and the bottm where the mattress sits was covered with what appeared to be bugs. The walls all around the room were dirty. The curtains all ripped off . Dont waste your money. I had to pay somewhere else because i just couldnt stay there for over 10 minutes

Liked the convenience of the location and the price so as the saying goes, you get what you pay for. When we arrived there were police everywhere, and I wasn't giving a clear explanation why even after asking. We had stained towels and clean towels had to be retrieved from an empty room. An uncomfortable stay...

This hotel is terrible! The room is filthy! It’s smells so bad a huge hole is the wall. The door doesn’t lock. Dog poop everywhere. the shower was broken. Very unsafe! No ice or elevator! A dump this should be closed

The hotel has been remodeled and it is a major improvement from what it was before . Inside and outside. The lobby and the rooms have improved since 2021. The staff was very helpful also.