We went here as a family in June 2023, with a 9 month old baby. First we were in a room with no cot provided and bunk beds. The baby and mother slept on the 2 mattresses on the floor, so the child didn’t fall out of the bed. Three days later we complained to our holiday rep, who was very nice and got us another room. The new room had 2 double beds and was a lot more spacious for us and the two children, but was up some spiral steps. This made it difficult getting the push chair and baby up and down from our appointment. A travel cot was provided, therefore was more safe for the young baby. When we first were given the key to the new room, and went to move our belongings from one appointment to the other, a maintenance man was ceiling around the bottom of the toilet. We realised this was due to the toilet leaking water every time we flushed. We informed reception many times but nothing was done. We had to put towels around the toilet on the floor and they smelled of dampness. The cleaners didn’t remove the towels from our room and we had to ask reception on many occasions to have clean towels. Towels only get changed every 3 days, therefore the towels we used for the leak were not replaced until the third day. The smell in the room was disgusting!!! Hair dryers don’t work so make sure you take one incase. At the back of the hotel there is an old tennis court that has dogs in there. They bark all night and day, therefore you get woken up by them being so loud. Food was cold in a morning and not great. We lived off ham and cheese for 10 days. No toast machine, or bread provided apart from baguettes. They don’t provide for children therefore my 7 year old lived off chips all week. We eat out on many occasions as the food wasn’t nice. Very poor food, and when we asked the restaurant staff to provide for the children the manger laughed at us. If you like pork, carbohydrates and pastry? This is the hotel for you. Constantly running out of products, beer, vodka and Coca Cola. Bar staff very friendly and helpful but the bar area is filthy, the floors don’t get mopped or swept. Clean pool and baby pool. Overall wouldn’t be recommending this hotel to anyone, especially if you have young children.
自動翻訳