Hotel sold my room - appartment to some one else. Ive made my booking by phone - when i arrived i was informed that „sorry your room is sold already”. And „if i do have any problema i should call to lade who tooked booking”. My booking was canceled at 18;00 and Ive arrived at app 19:00 Lady at reception was rude !!! This is scandal. I landed at evening without hotel !!!
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