グレート サザン キラニー(Great Southern Killarney)

Beautiful hotel perfectly located a stone throw away from Killarney city centre. Friendly staff & fantastic service at both check in & breakfast. Will definitely stay here again & highly recommend.

Nice stay.

We booked a much needed two day break in The Great Southern Hotel in Killarney in between treatments for health issues. We were looking forward to this break so much as we had previously had so many breaks in The Great Southern Hotel and Hayfield Manor The break was booked by telephone. Unfortunately we were not advised that the hotel was undergoing renovation. We arrived at 4.30pm, room not ready. We were directed by a very nice receptionist to a temporary bar downstairs for complimentary coffee. Heating in our room did not come on until 6pm, only top of radiator heating. Evening meal in restaurant disappointing. Looking forward to having a bath…..going to have early night……that’s when issues arose……. After having bath, and pulling plug on bath and running water, horrified to see what appeared to be sewage running from tap. Rang reception, who immediately offered to change rooms….. at this stage, what was supposed to be a comfort break…. declined , too late. Advised we were checking out in morning and would like to speak to member of management in the morning. We checked out without showers and waited until 11.30 to speak privately to one of management team , no one available until then. We advised of issues with bath water and our concerns as one of us had health issues with open port and had had a shower. We were given a business card to contact and we would be “looked after” for our next stay. Great Southern have reached out to us by email since our experience offering contact phone numbers if we stay there again. Our initial booking booking cost us €600 odd We were charged €272.75 We will not be staying again.

Had a lovely one night stay in this hotel . We were in the Victoria suite which was a real treat . It had lovely view over the town of Killarney. Spotlessly clean with plenty of room . The dinner as per always was excellent. As was the breakfast. With plenty of choice . Had a lovely swim in the leisure centre which again was spotlessly clean . We will be making a return to this hotel again .

A noteworthy and very special hotel. Moving beyond the history and quality of the facility, the real gems of Great Southern are its staff members. Especially commendable is Maria - the Assistant Front Office Manager - who skillfully and professionally assisted us with an issue that many might have assigned to our being picky Americans. The Concierge and Bell teams are also outstanding and most helpful. Great Southern might be an older facility, but its commitment to guest satisfaction is state-of-the-art.

GREAT LOCATION IN THE CENTRE OF KILLARNEY FRIENDLY STAFF. BIG SHOUT OUT TO THE VERY ACCOMMODATING BLISSFORD. LOVELY FOOD NEWLY REFURBISHED BAR

Windows opened out to greens and a garden. Bed was comfortable and the appearance of the both the room and the entire hotel pleasant. We enjoyed spectacular breakfasts! The Browne Room (bar) was closed but we spent some time in the downstairs bar. Staff was exceedingly adept and pleasant, at reception, in the dining room, and also in the bar. We were encouraged to enjoy the whisky tasting experience and did! But one of the reasons for encouraging us was that we'd learn a fair amount about the different whiskeys. Our server knew less than we did.

We stayed in the great southern in April. It was our first hotel break with our baby and we thoroughly enjoyed our stay from start to finish! Our room was lovely and spacious with a cot set up for the baby, dinner in the bar was delicious and breakfast the next morning was the same!! The staff were extremely helpful and friendly, will def stay again!

This hotel is a lovely place to stay in Killarney. It is right across the street from the train station and a short walk to all that Killarney has to offer. I enjoyed having a kettle in the room. The bathrooms are nice and large. The staff is great, especially in the restaurant.. The rooms need a bit of renovation but they are super clean and very comfortable. I enjoyed the breakfast, there is a wide variety on offer. The meeting space is good. I will say this: everyone in our group complained that the rooms were too warm. I think they need to be cognizant that we are now in April and there is really no need to heat the rooms to 75-80 degrees. I was very lucky and I had a balcony so I could open the door and get the lovely breeze and cooler air in the room. There was a lot of literature in the room and it was daunting to have to read lots of leaflets explaining everything. The instructions about the thermostat did not work, despite the instruction on how to lower the heat. Individuals should be able to request that the heat be turned off in their rooms. If you find the thermostat, you can try to lower it by hitting the arrow down but within the hour the heat will be back to the predetermined setting. This is probably why I would not stay again, unless I could guarantee a balcony room.