エクステンデット ステイ アメリカ スイーツ フィラデルフィア キング オブ プロシア(Extended Stay America Suites - Philadelphia - King of Prussia)

Daily cleaning not possible, front office staff not flexible. No bathroom/ toilet for common use in the reception area

Not only was it dirty. I’m pretty confident it was being used as a homeless shelter. There are groups of men gathered at the front door. There are groups of men gathered in the back. It felt awful. We left immediately and went to a different hotel.

Overall the hotel is ok. Isn't very well kept but decent. I stayed at the top floor. It was incredibly noisy in the hallway. Lots of Latinos staid there. I don't know who they are. Migrants? ...temporarily housed in the hotel. Perhaps the hotel rep can clarify that. Anyway, kids were running around in the hallway, playing, screaming, a few adults were sitting on the floor listening Latino music on their phones. It felt like in a village in a small town in Mexico. I talked to them. They responded politely. I also talked to the manager of the hotel but got no help.

Room OK, bath and tub peeling paint, hallway smells of synthetic *****. We booked for 3, no extra set of bed covers provided - had to ask. Breakfast is oath meal and prepacked donuts. I'd add a convenient location to nearby business park, ******s and shopping

We were staying for the weekend and we needed a place that liked dogs… we paid extra for dogs but didn’t realize that we didn’t get cleaning service or towels. Will be staying there next week and will give another review

This hotel had bed bugs and fleas. Smelled terrible. I will never again book with hotels. Com if you allow these types of hotels on your sight. This is the second bad experience in one year.

Staff was amazing but it seems the facility is near lost to time. The only thing that is relatively modern and clean is the elevators. The staff were so kind,but they simply do not have enough people to clean every room enough. If you need somewhere to sleep for a night,this will do. I do not recommend staying here unless they pay their employees more for the hard work they do.

The check in was very unprofessional. Desk attendant very had a very unkept appearance. While checking us in talking loudly to someone behind her just out of the office. The room itself was not welcoming. stare smell. very dirty bathroom floor. opened the sofa and was greeted by chip bags, crumbs and lids. No linens. Never received ordered dish and pan set. Loud neighbors. Not enough fresh towels or wash cloths.

Took twenty minutes to get registered. Was being filmed but nobody came. Two people in the room one wash cloth and one hand towel. Asked for both but only got hand towels. Next morning took the bag of towels down to get new. Asked for two of each, got one wash cloth. Had to go back down and get one. Ironing board no iron. Had to go back down to get iron.