ワレン ハウス(Warren House Hotel)

環境好，服務不錯

周邊環境優美

Great hotel on the outskirts of London. Great value. Decent fitness suite and pool . Breakfast was a buffet of good quality. Great value . Loved the atmosphere and access to drive to .

Feel safe when staying alone here.

裝修挺好的，乾淨整潔

Felt vulnerable when using the pool as it was isolated and had no staff on duty in case of emergency. I am a very competant swimmer but accidents/ issues can happen to anyone and i was the only person there. I decided to get out after 10 minutes.

Throughout the night and early morning we could hear stomping and creeping floorboards above our room, which kept us up all night. At times it sounded like the ceiling would cave in. I tried calling reception in the night with no answer. When I complained at check out the receptionist noted a large family were staying above our room and often people complain about the room and “don’t have a great experience in that room”. I asked if there was anything they could do to compensate and unfortunately I was given the same response that “it isn’t always a great experience”. I asked if it was best to send an email complaint to which he said yes. I even took a video in the night of the house but unfortunately I can only upload images not videos here. Upon my return I emailed through ********** and the hotel wouldn’t refund on the basis I had already checked out, despite complaining at check out. A terrible experience and clearly where this is an old hotel, the floors aren’t properly reinforced or sound proofed so expect a noisy night!

Super friendly staff, lovely quiet location and a very comfortable bed! A small but practical gym and a nice pool too! This hotel probably represents one of the best value for money stays that I have so far experienced. Thoroughly recommend and a place I will use again.

Did not feel welcome and evening meal was not good and breakfast was average and they were unable to cook eggs as requested they were either overcooked or whites of egg were not cooked around the yoke.