ハンプトン イン & スイーツ オーランド - サウス レイク ブエナ ビスタ

ハンプトンの品質は常に良好です。朝食はアメリカの基準から見ても素晴らしいです。唯一残念なのは、廊下のカーペットです。

I have stayed at many Hampton Inns around the USA and Canada but this was the worst one. First, they charged me for overnight parking. Second, the room they gave me was supposed to be non-smoking but it had a strong smoke smell. The alternate room they gave me had the heater not working. I had to call them to come and replace the heater. The lights went off in the middle of the night so my electronics were not charged by the morning. I had to call them again to turn the lights back on. The bathroom was quite dirty with lime scales on the shower rail, torn wall paper, scuffed shelves and mold marks on shower panels. Overall, not an impressive stay.

Returned here from a trip 2 months ago. This time on 2nd floor. All good as usual

Great hotel. Rooms are clean and the staff is amazing. The only complaint I have is the hot tub is always dirty. I save stayed here twice and this is the case both times. Other than that it's a great hotel with great location.

Staff was very helpful. I forgot something in the room when I checked out and needed to go back to check the room. The staff provided me with a key to go back and retrieve the item from the room.

Breakfast had too few options for various diets and was practically the same for both days. Room was not well maintained or cleaned. Customer service was helpful in switching my room. Seemed like the property needs some better cleaning standards.

Everything was filthy. The blankets and sheets were soiled, the towels were stained, trash overflowed, water leaked onto the carpet and remained wet, bathtub was rusted and drain clog did not function.

Property was very clean but my room hadn’t had the conditioner updated and it was empty. But solid for a night or two.

The rooms seemed damp and smelled moldy. The AC was very loud and squealed. The ice machine on the 2nd floor had a sour smell that was so bad it made my car smell. Headboards would be a nice feature to add. The place needs an entire makeover.