Extended Stay America Select Suites - Orlando - Kissimmee

The evening staff was not very friendly. However, our morning staff was! Check in and check out was easy. Our room, however, was not the most clean. Hair on the floor in the bathrooms, dirt in our room and around the windows.

Did not enjoy our stay at this property. It smelled bad all around & looked dirty including the room we stayed in. There was a dead roach in the bathroom & on top of everything we were going to get charged to exchanging the towels. Would never stay here again or recommend this place to anyone.

Don’t ask for toilet paper, they won’t replace it when you run out. No housekeeping. The room smelled like mold. The beds are NOT queen size! They are FULL SIZE and barely fit two people! The “breakfast” is prepackaged blueberry muffins that taste like crap, Quaker instant grits and oatmeal packets. The creamer is poisonous. Usually waiting for someone at the front desk. Heavily understaffed. ONLY ONE LUGGAGE CART FOR THE ENTIRE HOTEL so if you’re stuck waiting for it, they will CHARGE YOU for still occupying the room when it’s the hotel staff fault for not having more than one! The staff also uses it so you’re lucky if it’s actually available. Tons of homeless and sketchy people hanging out behind the hotel. They have to PAY the sheriffs department to have a squad car circle the parking lot for four hours at night due to break ins! Overall this place was terrible!

Is amazing this hotel, is very cleaning, have kitchen, refrigerator, love the bathrooms, the bed is amazing, the all areas of the hotel is amazing, breakfast in the mornings. 5 stars thank you

Avoid this hotel at all cost. Staff doesnt help with issues with other guests. We had our upstairs neighbors stomp their feet till 1am and start again at 7 with no one on staff to help.

Breakfast was just a grab and go breakfast, so if you are looking for a hot breakfast, this is not the place for it. The room has a strong mildew smell that seemed to be coming from the air conditioner, opening the window seemed to alleviate the issue. Water in shower wasn’t hot, but wasn’t all the way cold either. Overall, not bad for the money of you really just need a bed and shower.

Pros: Clean hotel, clean room, close enough to Disney, many options for food (mostly unhealthy options, though). I read a lot of reviews that complained about roaches, but I did not see any. Cons: The walls are paper thin. You can hear everything in the next rooms and the room above. My room smelled like old carrots. There were A LOT of dogs, some of which barked. The bed was not comfortable - my back was stiff every morning. Overall, I would not stay here again due to the walls and floors being so thin. You can hear a conversation in the next room over. I was fortunate to not stay over a weekend.

The place at first seems OK, until you get into the room. There were cobwebs in the ceiling and the lamp. The floor was dirty, but the last straw was the roaches. I killed 2 the first night and stayed thinking that that was the end of it. The second night I killed no less than 9 roaches inside the room. From baby to medium size roaches in all areas of the room and bathroom. The only reason I did not walk out is because it was after 1100 pm when I got back to the hotel. It would have been difficult to find another place at that point.

Great staff and customer service! Just communicate and let people know your concerns and needs if you have any.