Hakuba Mominoki Hotel 白馬樅の木ホテル

What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!

一間房明明有兩張床，跟住我book房嗰陣時撳少咗一個人頂佢個肺收咗我charge仲要幾舊水一個人跟住間房又細又窄張床又細幫我導航去大埔林村住兩日收多一個人charge成七舊水 ，跟住個溫泉又鼻屎咁撚細 下次都唔會再去

Very nice hotel! Super super clean. Has a ski and snowboard rental shop right across the hotel (1 min walk) 10 min walk to the closest hill Breakfast was great. Buffet style. Both Japanese and western choices Private hotel onsen The pub restaurant is across the hotel. Great to relax after a day of snow activities Japanese restaurant inside the hotel. Not a lot of choices on the menu - just sukiyaki or shabu shabu set menu Transportation is great. Tons of buses - free or paid. If you go out for dinner, you can ask the hotel concierge to pick you up whenever you are for free Bathroom simple and clean - always have hot water Only con - the wifi signal is extremely weak. The signal will go on and off whenever it wants to 🫣 And Overall I will come stay again!

温泉很好 房間太小了

近纜車，服務好

It is a very nice hotel and breakfast is very good also the hotel have a nice Onsen.