We stayed at this accommodation for two nights before the New Year. Upon arrival, we were shown a double bedroom with a very hard mattress. We immediately notified a staff member about the discomfort, but we were told there was nothing they could do except offer a single mattress that was stored under the bed, which was very dirty. Our request for an extra pillow was also declined. Due to the proximity to New Year celebrations, we were unable to find alternative accommodations and had no choice but to stay. The overall condition of the hostel was tired-looking, and the included breakfast was very bland. The property lacks a peaceful garden or outdoor space, as it consists of a few plants in a courtyard amidst building materials. The manager was unhelpful and only responded after the manager of IRIS Holiday visited us, during which we expressed our dissatisfaction. We explained that we would have moved if physically able, but no other hotels were available at that time. Despite many positive reviews, our experience does not reflect high standards, and we would not recommend this homestay.
自動翻訳
