Holiday Inn Cochin

全体的な経験は素晴らしく、滞在中はプールがメンテナンス中だったので、滞在を満喫できました

The hotel was not accepted as we thought.

I stayed with my wife and daughter, Overall my stay was perfect however I would like to highlight few things can be improved. Restaurant service is slow, food options are great , there were more than enough varieties orin the Buffet we always had the option to order from the Ala carte menu. I would like to say a big thank you to Sangeeta from the buffet restaurant . She was superb, as soon as we entered the restaurant she attends us with a big smile on the face. She know her job very well. Cleanliness- Room cleaning was done every morning when we leave for breakfast. our room cleaning guy Mr. Afazzudhin was the highlight. He always make sure our room is cleaned before we get back from Breakfast. He is a friendly and very professional I would give 5 star for cleanliness. Hassan & Family

Everything was fine.

Osm location , Excellent service and satisfactory taste buds is what makes IHG Kochi unique . IHG Kochi adds a touch of the local flavour to its cuisines other than the usual continental taste which is same at most of the IHG Hotels . I may have missed a few names ,but I can say service is Top class. Pre boarding experience ,proactive approach and arranging a surprise shows the service request exemplaray experience provided by Praveen . I see Ashish as an amazing team player and problem solver ,if anyone has an issue approach him he will resolve and provide you an enthralling experience. Ashish surprised me with a Xmas cake during one of my stay and made it feel special. Renjitha provides you with an osm welcoming experience and recognising you as an IHG member. Sohail the smart boy with a pleasant outlook , from Navi Mumbai has given me a Gr8 checkout experience and ensured providing me a digital copy of the bill and adjustment of the rewards . In room dining is well ***aged by few young boys Alan, Ashwin & CHOUDHARY. Restaurant dining at the Masala has the name offers a blend of Savoury . Abhirami ,Sumaitha , Narmada ,Gokul, ***junath, Dennis, Southampton, Nikhil ,Vishak provide a Gr8 welcoming experience and suggestions. Overall breakfast is Gr8 excepts service quality drops between 7.30 am to 8.30am. Don't order Dosa's during this hour you may need to wait longer. Lunch & Dinner Buffet is not so costly and if you are an IHG member you get Gr8 discounts. Overall excellent location, Awesome Guest experience and Top class service is that makes IHG stay memorable.

I visited yesterday Holidayinn Cochin Masala Restaurant ***** with my family to have lunch. As usual I forgot my sister birthday, which had been 2 week before and she was so upset about it. So, I thought just to cut a cake during the lunch. The restaurant staff made it memorable for life time. I trust, that’s her birthday. They played a song for her in the restaurant ***** with all the staffs are signing birthday wish for her. Thanks to Nikhil, Abinesh, Abhirami, Sumitha….

Great stay... excellent service at front office.. food was good! Clean room and all facilities were nice... parking facility was valet so don't have to hassle for that too.. location of holiday inn is the best while traveling long distance, have all the shops and cafes nearby itself..... we enjoyed our stay a lot... we are frequent visitors at holiday inn, for business tour or family tour... thank you team holiday inn for your remarkable service!!!!!!!

Very nice stay..stay was comfortable...well cleaned area... our family really enjoyed. Thank-you Holiday Inn team...especially front office staffs . .......check in and checkout process very easy. Food was good. Excellent rooms...

We had a meeting at holiday inn cochin and the experience was good the food and service was good especially nithun ebin, alfas, sa****in, tinson,lijo, akhil and entair service team, sneha was very good, thanks to holiday inn for the wonderful services