I had a very disappointing experience with Reach Hotel, Kochi, which I booked through Trip.com. This is by far the worst hotel I have come across on the platform.
The room was extremely unclean. The bedsheets, pillow covers, and blankets were all dirty and clearly not maintained properly. Even the bath towel was unclean and had an unpleasant smell, which made the stay very uncomfortable.
The air conditioning was not functioning properly. Despite setting it to 22°C, there was no cooling at all in the room. Basic amenities were also lacking—no drinking water was provided by the hotel.
Due to the poor conditions, I couldn’t sleep at all and somehow managed to stay until morning, after which I checked out early. This hotel is absolutely not worth being listed on Trip.com. Choosing this property turned out to be a big mistake.
I would not even rate this hotel with a single star. A truly pathetic experience.
自動翻訳