ザ タワー ハウス コーチン

Fantastic experience. Fabulous food, friendly staff. Rooms and property was exceptional. Would definitely recommend this hotel. Great location which provides easy access to all attractions.

The hospitality industry is so profit driven it has lost its perspective on its true purpose. It is rare to find a great hotel but funnily enough it is rare to find a very bad hotel or a bad hotel experience. Neemrana Tower House in Cochin, was a bad experience for my family. I booked a family room (1 king bed+1 queen bed) with an extra bed for 2 days and nights, for 4 persons from May 13th to 15th, 3+weeks in advance after clarifying details on their websites, other platforms and by calling the Manager operations, Ms. Vinita Vijayan herself. I was told that yes it was available and that booking any later would not guarantee the same facility. The booking was done online in full payment for 3 persons with extra bed charges to be paid at the hotel on arrival. I reconfirmed our booking a few days before our travel as well. At no point were we aware or told that the premises were being renovated. Come 13th of May, when we reached the hotel just before 4pm after traveling from Pollachi, we noticed that the hotel was under repair with no staff in sight to immediately receive or guide us. I walked into what seemed like the reception, saw no one and then looked further in, to see a lady who was the manager working on her system in her office. I introduced myself and had to ask her for guidance and help for parking and baggage. After 15 minutes of that, we checked in. I even paid up the additional extra bed charges for 2 days. As we were moving to our room, we saw that all the rooms were being renovated. Our's seemed to be the only one ready. On asking about the pool the manager said that it was being renovated too. Basically apart from meals in our room or the dining area, the rest of the hotel was unusable. On confronting the manager, she said she had informed us and it was updated on the website. Both NOT TRUE, which I double checked. She offered no compensation or even explanation. That's when we got upset and I asked for some reparation of what was an obvious con. She was unapologetic and almost indifferent! Long story short, we took care of our own comfort. I insisted on a refund, which was promised with no timeline. Refund of the extra bed was offered too of the day we were staying and the next, but the manager refused to commit in a mail. The next morning despite assurance of a formal mail about the refund as payment was not immediately possible, there was nothing. After insisting, a short mail was sent promising 1 day's refund. We checked out at 10.30am. After about 2 days, 1 day's + 2 days additional bed charges refund was done Throughout the stay there were no efforts to make us comfortable. The breakfast was lack lustre and just average with runny scrambled eggs. Definitely not going to trust the Neemrana brand again. Beautiful property, horrible management.

Beautiful. Just absolutely beautiful floors, staricases, rooms and surroundings. Bathrooms are superior. Breakfast included in stay maybe one of my lifes favorite and I am a breakfast snob. Stones throw to the river and Chineese fishing nets. Surrounded by incredible shopping and people.

It was our 6th Visit to the beautiful city of Kochi and this time we decided to stay at Fort Kochi at one of Neemrana’s coastal flagship! Our stay at The Tower House was soft Serenaded & Serenity & everything in between! (A five night stay turned to a week long escape!) Mr Arun, the property manager is a soft spoken gentleman who takes pride in managing his team and the heritage property! He is very attentive to all your requests/needs and is accessible almost 24/7! Thank you for your efforts! Ms Shabana, at the reception is warm, courteous & attentive to every word you say! She was very patient with our requests and ensured we had a super relaxed stay and a memorable one nonetheless! Thank you Mr Vikas, Head Chef! He is the gastro-hypnotist who will make you crave for his lip smacking delicacies again and again and again! We were too demanding and Vikas Ji ensured we had a different cuisine at dinner every single evening! Be it local coastal flavours to malabari cuisine to chettinatu spices to northern flavours, he made sure we were royally spoilt! Commendable work! Thank you Vikas ji, we will be back sooner! Last and not the least, Bipin & prasanna & their colleagues word tirelessly to maintain this hidden gem and keep it spotless! Your efforts are well appreciated! The location of the property is ideal, right next to the harbour also home to fish market & water metro, it is very accessible to anywhere you wish to go! There are numerous cafés & restaurants within walking distance of the same and the entire fort kochi can be covered by foot! The Rooms are quiet with NO TELEVISION! WiFi is decent and so are the in room amenities! It is a heritage property so comparing it with modern hotels will be a big mistake! (17th Century Manson!) There is a decent size pool which is a perfect place to wear off your stress and enjoy a poolside coffee! (No Cocktails as the property doesn’t serve alcohol!) Overall, next time Kochi comes calling again, Neemrana it is! Thank you once again dear friends, until next time! Namaskaram

Neemrana Towerhouse is one of those rare finds where history whispers from the walls. This 17th-century Portuguese colonial mansion sits right across from Kochi's iconic Chinese fishing nets, and the moment I stepped through the scallop-walled entrance, I felt like I'd walked onto a ship frozen in time. What makes this place special is how Neemrana has restored it. They haven't tried to turn it into a modern hotel wearing heritage as a costume. This is the real deal—high wooden ceilings with chandeliers, antique four-poster beds, heritage furniture that's actually comfortable, and enough old-world charm to make you forget what century you're in. The common areas are captivating, with a gorgeous courtyard, peaceful reading lounges, and a refreshing pool that's perfect after a day of exploring Fort Kochi's narrow lanes. The vibe here is more intimate heritage home than conventional hotel, which I loved. There are only around dozen rooms, each named after prominent historical figures and designed differently, so no two stays are the same. It's definitely not for everyone—if you need ultra-modern amenities or are bothered by quirks of old buildings, this might not be your cup of tea. But if you want to experience authentic Fort Kochi while staying in a piece of living history, this is your spot. LOCATION: The location is absolutely unbeatable. I could literally see the Chinese fishing nets from my window—they're right across the street. Everything in Fort Kochi is walkable from here: St. Francis Church, Santa Cruz Basilica, Kashi Art Gallery, the Dutch Cemetery, and dozens of excellent cafés and restaurants are all within 5-10 minutes on foot. The water metro station is nearby too, making it super convenient to explore other parts of Kochi. DINE + DRINK: The in-house restaurant serves South Indian cuisine with a few Continental dishes thrown in. The breakfast was not too bad, and can certainly do better in terms of quality. But honestly, with Fort Kochi's incredible food scene steps away, I didn't mind stepping out. The hotel doesn't serve alcohol, which wasn't an issue for me, but worth noting if you're expecting cocktails by the pool. On the negative side, Service at the restaurant can be slow, particularly during breakfast when the kitchen seems overwhelmed. ROOM: I stayed in a nice room on the top floor , so this review is based on that; SIZE: Spacious enough for 2 adults and simple baggage; VIEW:No view as it was almost windowless, but has a lovely sit-out attached to it with the view of the pool and gareden ; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM:Good sized bathroom with a Stand-in shower; TOILETRIES: OK quality toiletries, bring your own! FACILITIES: No Gym on site, but they have a lovely Balinese style swimming pool that is gorgeous and great for a quick dip or a peaceful aqua-lounging! SERVICE: Frien