It was a very unpleasant experience overall. The room and the facilities are old. The view isn’t as impressive as I’ve been told - we got a premium ocean view pool villa. People are saying that the view is so good that it’d make you overlook the flaws, and that’s not the case for me. Some staff were friendly, and some were just indifferent. Buggy might be the only interesting thing. The toilet flush in the room has been weak and slow. We had to flush it a few times to get it all out. It’s not the same compared to the ones in the public area. We had room service checking it up, but there was nothing that they could do and told us to only flush once. The issue is, we only flush it multiple times because it couldn’t work at the first time. Beef and veal at Jahn was alright. The servers were nice. We had breakfast at Zest. the cushion on my seat had a lot of ants all over, and when I spotted them it was already too late and got bitten already. I’m fine with one or two occasional ants, even on bed, but not okay with a group of ants in a seating area. Buffet area also had a lot of flies over food. The servers at Zest couldn’t care less. Spa closes way too early at 7PM so we couldn’t even book an appointment after we arrived and rested a bit. When we called after breakfast the next day, the whole day’s been booked up. And when you had gone through all those, you’d be disappointed and just don’t want to go anymore. I had planned out on what to do throughout the trip and it’s now killing the mood to do anything. we had a good time in the pool in our room, but again the facilities are old and there were like water stains or rust at the bottom of the pool. Some staff were helpful. I needed some beauti drinks and learned how to order from 711. The hotel only has one boat for motorized activities according to the reception. So if you want to go out, either through a private or a shared trip, make sure you make an appointment as early as possible. We wanted a private trip but the regular time in the morning isn’t available. They recommended the time slot for the shared trip for us but charged as private boat since they said they could block other guests from joining. That made me feel sick. That’s not fair to anybody else who wants a shared trip at the same time slot. This hotel really needs a lot of training to be professional. We had spa treatment at Conrad for two days straight. Would recommend giving Thai style or aroma oil massages a try. The best experience we had at Conrad was from Azure. That at least brightened up our vacation experience a bit. The housekeeping service was sloppy and slow. I understand that there are currently more people getting here but that doesn’t mean that it should be rushed. One of the towels last night had stains, not sure if it’s just old or not cleaned well. Our umbrella was shut the entire trip, and when we asked on the second day, they told us it’s upon request. Well, when we got here on the first day, it was
素晴らしい
103レビュー