ザラ ビーチ リゾートに泊まった方の口コミ・宿泊体験

ホテルからの返信: Dear Valued Guest,Thank you for sharing your feedback. We're glad you enjoyed the food and our relaxing pool area, perfect for couples. We hope to welcome you back to explore more of what we offer, perhaps trying our massage services for an even more relaxing experience.Warmest regards,Zara Beach Resort Team

ホテルからの返信: Dear Valued Guest,Thank you for sharing your candid review of your recent stay. We appreciate your kind words regarding our comfortable accommodations and prime location.We are sorry to hear about the inconvenience caused by the mosquitoes. Your feedback is important to us as it helps us identify areas where we can improve our service. We assure you that we have noted your concerns and are exploring ways to address this issue more effectively. While we do have regular pest control measures in place, we understand that due to the surrounding greenery, this might be a bit more challenging. We will look into additional strategies to control the mosquito situation without causing discomfort to our guests.Regarding your concern about the room not being made up each day, we apologize if this has caused any inconvenience. We strive to provide excellent service, and we will make sure to address this with our housekeeping team.Once again, thank you for your review. We value your feedback and look forward to the opportunity of welcoming you again for an improved experience.Warmest regards,Zara Beach Resort Team