Nice ambience, delicious breakfast, and they serve Roti Titab as well! I love they rendang daging that paired with Nasi Lemak
翻訳
Noraisah Yusof
デラックス キングルーム(禁煙)
宿泊: 2025年1月
家族旅行
4件の口コミ
3.5/5
投稿: 2025年2月23日
Hotel room is a bit old with leaking pipes in the bathroom.
There is a red stain on the bedsheet upon entering and hv informed housekeeping. They quickly changes it as requested.
Breakfast buffet was good with lots of food
翻訳
SABRI
デラックス ツインルーム(禁煙)
宿泊: 2025年1月
家族旅行
31件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年2月17日
Very comfortable and convenient. Attached with shopping mall with easy access. Recommended to stay here. Will repeat stay in future
翻訳
ホテルからの返信: Thank you for your feedback! We're delighted to hear that you enjoyed your stay. Hope to welcome you again soon!
anna
デラックス キングルーム(禁煙)
宿泊: 2025年1月
友人との旅行
39件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年2月12日
Awesome stay.. rate was reasonable ..location good.. byk tmpt mkn
Bfast hotel sedap n byk choice.. staf friendly
翻訳
ホテルからの返信: Thank you for your kind words! We're glad you had an awesome stay and enjoyed the breakfast, location, and our friendly staff. Hope to see you again soon!
Fatin Farhanaa
デラックス キングルーム(禁煙)
宿泊: 2024年12月
家族旅行
5件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年2月1日
My first time booking hotel at Kelantan, and its really great. The room is superb. Swimming pool and the cafe was great.They have variety of food, and of course some local choices like nasi kerabu and kuih muih. It just the parking was not spacious, and some room that we got into, The hotel combines modern luxury with rich Malay cultural elements, offering a unique experience. The rooms are spacious, clean, and well-equipped, catering to both business and leisure travelers.
翻訳
ホテルからの返信: Thank you for choosing to stay with us on your first visit to Kelantan! We're thrilled to hear that you enjoyed our spacious rooms, swimming pool, and the variety of local delicacies like nasi kerabu and kuih muih. We truly appreciate your feedback regarding the parking space and will look into ways to improve. We hope to welcome you back for another comfortable and culturally rich experience!
Yi Siang
デラックスプレミアルーム
宿泊: 2024年12月
カップル・夫婦での旅行
17件の口コミ
3.0/5
投稿: 2025年2月2日
Unbelievable experience at this hotel! I was assigned to a ******* room (Bilik Hantu) at the corner of the building. In the middle of the night, something pulled my blanket away and touched my leg. Strange noises filled the room, and objects seemed to move on their own—it was absolutely terrifying! I have seen on tiktok that many people experienced the same thing in this hotel.
If you're brave enough and want a paranormal encounter, feel free to book a stay here. As for me, never again! This was my first and definitely my last time.
翻訳
ホテルからの返信: We’re sorry to hear about your unsettling experience. Guest comfort and safety are our top priorities, and we take all feedback seriously. We understand that such experiences can be distressing, and we appreciate you sharing your thoughts. If you would like to discuss this further, please feel free to reach out to us directly.
匿名ユーザー
ジュニア スイート
宿泊: 2024年12月
家族旅行
9件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年1月31日
Its good. Food also good.. staff friendly.. kudos to them.. please stay here if you come to kelantan
翻訳
6/9
ホテルからの返信: Thank you for your feedback! We're glad you enjoyed our hotel. Hope to welcome you again soon!
Fird
デラックス キングルーム(禁煙)
宿泊: 2024年12月
家族旅行
7件の口コミ
4.7/5
素晴らしい
投稿: 2025年2月5日
My family loves this hotel, and the breakfast is good. However, the hotel did not replenish certain food items that had run out. Also, they seemed short-staffed, as one staff member had to manage two booths (the laksa section and the roti tiptop/kacang pool section). Overall, it was okay.
翻訳
ホテルからの返信: Thank you for your feedback! We're glad to hear that your family loves the hotel and enjoyed the breakfast. We apologize for the inconvenience caused by the food replenishment and staffing issues. Your comments are valuable, and we’ll work on improving our service to ensure a better experience next time. Hope to welcome you back soon!
Yi Siang
デラックス ツインルーム(禁煙)
宿泊: 2024年12月
友人との旅行
17件の口コミ
2.0/5
投稿: 2025年2月2日
Horrible experience at this hotel! The bed sheets were never changed—there was hair all over the bed. On top of that, they diluted the shampoo and shower gel with water. What kind of hotel standard is this? Absolutely unacceptable!
The room itself was in terrible condition, with many things broken and in need of repair. This place desperately needs improvement and renovation. Would not recommend!
翻訳
ホテルからの返信: We're truly sorry to hear about your disappointing experience. This is not the standard we strive for, and we sincerely apologize for any inconvenience caused. Your feedback is extremely valuable, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made. If you'd be open to it, we'd love the opportunity to make things right—please feel free to reach out to us directly.
Jacqueline Wong Ka Ying
デラックス キングルーム(禁煙)
宿泊: 2024年12月
家族旅行
4件の口コミ
4.5/5
非常に良い
投稿: 2025年1月27日
Water shower handle missing parts, water keep flow out like crazy. Also green dirt on the window so basically no view to enjoy. Other than that everything was perfect, they have a pillow menu so you can choose which pillow you want.
Nice decoration too at lobby.
翻訳
ホテルからの返信: Thank you for your feedback! We're sorry to hear about the shower handle issue and the window condition. Your comments will be shared with our team for immediate improvement. We're glad you enjoyed the pillow menu and lobby decor! Hope to welcome you back for an even better stay.