Had major problems during check-in process. We booked one unit of 2-bedroom and one unit of standard room.
Total: 7 adults, 4 kids aged 2, 4, 5 and 7.
Was demanded to PAY EXTRA during check-in for 3 kids aged 4, 5 and 7.
Kids above 2: chargeable to stay WITHOUT extra bed 300Bhat.
Extra adult: chargeable to stay WITHOUT extra bed 500Bhat.
Trip dot com is obligated to display accurate and truthful information about the hotels in their system, especially regarding extra charges and hotel policies.
The kids enjoyed their pool, nonetheless.
We had paid for the "extra" kids but the experience spoiled the vacation mood.
翻訳
Abdurahman Mohamud
デラックス・ルーム
宿泊: 2024年2月
カップル・夫婦での旅行
3件の口コミ
1.0/5
投稿: 2024年2月22日
Horrible staff and price is not worth it hat you getting