This hotel has the potential to be superb, but was, instead, dire. Our first rooms were fairly grim but, with adjoining balconies, my brother and I just enjoyed the location and planned on moving elsewhere. Literally positioned between the noisier beach and the quiet one (both 2' walk from hotel) with a fine pool it could so easily be so much better. The staff were lovely, but so few of them that rooms were not cleaned, ever, until you complained around 4 pm (not what you need after a day on longtail boats). The breakfast was consistently appalling - 'cooked' food that was cold at 7.30, rarely any cutlery to eat it with, fruit (?) normally just sliced watermelon, the coffee either burnt or non-existent. With staff floating around with no kitchen manager to control anything. Plus, far too few tables for size of the hotel unless you are prepared to navigate endless, uneven wooden steps. A combination of events meant we ended up having to stay for a further 6 nights and, goodness, what a disaster! The very lovely receptionist (zilch English, fair enough - I have no Thai, but efficient and endlessly available to offer what help she could - also sadly employed to haul cases and supply rooms) found us 2 combinations of 3 nights in total of 4 rooms (we did confuse people by being 2 people, 2 rooms, all around Thailand, tbh). My first 'new' room was the Honeymoon Suite - I'm very easy to please when travelling, and have seen a fair bit in my 65 years, but that room would justify an immediate annulment without any need for lawyers! Outlook onto a rubbish tip, bathroom with moss-covered glass ceiling that served as a sauna, "jacuzzi" cracked and covered in grime and with broken taps, towels stained and full of holes... and that's just the bathroom! Our last rooms did, instead, make us consider how little it would take to turn this into a great place, and we were sad to leave. But being ripped off, due to emergency, to the tune of €100 per night for those last days in a hotel where not even toilet paper or hand soap were provided or - let's face it - a knife to spread butter on lousy toast in place of breakfast, well, I just hope that someone buys the lovely building with great pool and sacks the 'manager' but doubles the staff.
自動翻訳