ホテルからの返信: Dear Guest, thank you for sharing your feedback. We are pleased to hear that you enjoyed the quiet location of your room, as well as the hotel's interior design and furnishings. We apologize that the sound insulation, room lighting, and TV remote did not meet your expectations. Our lighting concept is intentionally designed to create a warm and cosy atmosphere that reflects the character of the hotel. However, we understand that this may not suit every guest, especially those who wish to work or read in the room, and we appreciate your comments. Your feedback has been shared with the relevant teams for review and improvement. We truly value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best Regards, Claudia | Guest Relation Manager
ホテルからの返信: Dear Guest, thank you so much for your wonderful review! We’re delighted that you enjoyed our location, hotel ambience, and the surrounding attractions and restaurants. We’re also thrilled to hear that you enjoyed our breakfast selection, generous portions, and flavours. It’s wonderful to know that your stay helped you experience and enjoy Malaysia to the fullest! We truly appreciate your kind words and look forward to welcoming you back again soon. Best Regards, Claudia | Guest Relation Manager
ホテルからの返信: Dear Guest, thank you for your wonderful review! We’re delighted to hear that the hotel lived up to your expectations and that you enjoyed the convenient location near Chow Kit station. It’s great to know you loved the breakfast selection and found our team helpful with additional amenities upon request. We truly appreciate your kind words and hope to welcome you back for another enjoyable stay soon! Best Regards, Claudia | Guest Relation Manager
ホテルからの返信: Dear Rin, thank you for choosing to stay with us and for sharing such a detailed review! We're glad to hear you enjoyed the convenience of our location, the unique dining experience at our restaurant, and the warm service from our team. We appreciate your feedback regarding amenities and taxi access, these are helpful insights, and we’ll certainly take them into account for future improvements. We hope to welcome you back again soon! Best Regards, Claudia | Guest Relation Manager
ホテルからの返信: Dear Guest, thank you for your lovely review! We’re delighted to hear that you enjoyed our stylish and cozy atmosphere, the charm of our lobby and breakfast area, and our delicious breakfast. We’re also glad our convenient location and nearby facilities added to your experience. We truly look forward to welcoming you back on your next visit! Best Regards, Claudia | Guest Relation Manager
ホテルからの返信: Dear Guest, thank you for choosing to stay with us and for taking the time to share your experience! We're glad you enjoyed the easy check-in process, our cozy atmosphere, and delicious breakfast. We're happy to be your quiet escape in the city! Noted on the amenities, we aim to keep things simple, but your feedback helps us improve. We hope the nearby SOGO and convenient access made your stay more enjoyable. Looking forward to welcoming you again on your next visit to KL! Best Regards, Claudia | Guest Relation Manager
ホテルからの返信: Dear Guest, thank you for sharing your experience with us. We’re glad to hear that our staff made you feel welcome and comfortable during your stay, that’s very important to us. We also appreciate your kind words about the quality of our beds. We understand that our pricing may feel a bit higher compared to other places, and we strive to offer great value alongside comfort and service. We hope to have the opportunity to welcome you back on your future travels! Best Regards, Claudia | Guest Relation Manager
ホテルからの返信: Dear Guest, thank you for your review! We’re glad you found the room spacious and appreciated the kindness of our front desk team. It’s great to hear that our breakfast staff promptly resolved the issue as well. We hope to welcome you back for a longer stay next time! Best Regards, Claudia | Guest Relation Manager
ホテルからの返信: Dear Shirasu, thank you for your review! We're glad you enjoyed our convenient location and the kaya toast at breakfast. We appreciate your feedback regarding the in-room amenities. For your next visit, do note that an electric kettle is available upon request, just give our reception a call and we’ll be happy to provide one. Looking forward to welcoming you again soon! Best Regards, Claudia | Guest Relation Manager
ホテルからの返信: Dear Guest, thank you for sharing your detailed feedback. We're delighted to hear that you enjoyed our convenient location, bright rooms, and the luxurious feel of the shower room. It's also wonderful to know that our breakfast met your expectations. We appreciate your input regarding the amenities. Your comments are valuable to us, and we will consider them for future improvements. We look forward to welcoming you back for another enjoyable stay. Best Regards, Claudia | Guest Relation Manager