ホテルからの返信: Dear guest, Thank you for choosing to stay with us at Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd. Thank you for your time to write this review, We are pleased to know that you were happy with our services. We look forward to welcoming you back to our hotel in the future :) Meanwhile, wishing you great day ahead! Thank you.
ホテルからの返信: Dear guest,Thank you for choosing to stay with us at Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd.Thank you for your time to write this review, We are pleased to know that you were happy with our services. We look forward to welcoming you back to our hotel in the future :)Meanwhile, wishing you great day ahead!Thank you.
ホテルからの返信: Dear Guest,Please accept our sincere apology for your unpleasant experiences during your stay At Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd. We strive to ensure our guest experience the best hospitality and we felt short of our goal this time. Please feel free to contact us if you have any further questions or comments concerning your stay.We appreciate your feedback as it enables us to improve our standards.Meanwhile, wishing you a great day ahead!Thank You.
ホテルからの返信: Thank You for sharing your feedback.We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and pleasant environment for our guest is our top priority, and we regret that we did not meet your expatiations.We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us.We wish to welcome you again as a guest.
たぽ
スーペリアツインルーム
宿泊: 2024年5月
一人旅
3件の口コミ
2.5/5
投稿: 2024年6月8日
シャワーは湯が出ず、トイレは詰まっていました。
ホテルからの返信: Dear guest,Thank you for choosing to stay with us at Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd.Thank you for your time to write this review, We are pleased to know that you were happy with our services. And we apologize for this bad experience. Your remarks are well noted and we personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.We appreciate your feedback as it enables us to improve our standards. We look forward to welcoming you back to our hotel in the future :)Meanwhile, wishing you a great day ahead!Thank you.
ホテルからの返信: Dear guest,Thank you for choosing to stay with us at Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd.Thank you for your time to write this review, We are pleased to know that you were happy with our services. And we apologize for this bad experience. Your remarks are well noted and we personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.We appreciate your feedback as it enables us to improve our standards. We look forward to welcoming you back to our hotel in the future :)Meanwhile, wishing you a great day ahead!Thank you.
ホテルからの返信: Dear Valued Guest, thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we did not meet your expectations. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. We wish to welcome you again as a guest.
ホテルからの返信: Dear guest,Thank you for choosing to stay with us at Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd.Thank you for your time to write this review, We are pleased to know that you were happy with our services. We look forward to welcoming you back to our hotel in the future :)Meanwhile, wishing you great day ahead!Thank you.
ホテルからの返信: Thank you for sharing your feedback with us. We would like to sincerely apologize for the unpleasant experience during your stay. Please be informed that our guests' comfort are our utmost priority during their stay. Upon further checking into this matter with our team, the management was informed that no complaints were received by our team during your stay and that our team only received your feedback upon checkout. Should a similar case happen again in the future, please inform our front desk team as soon as possible during your stay so that we can rectify the problem. We sincerely apologize again for the poor condition of your room and would have been happy to change you to another room upon request. We would also like to apologize for the behavior of our staff during your stay and will look further into this matter with the management for improvement. We hope this matter has been clarified and we thank you for choosing us for your stay.
ホテルからの返信: Dear guest,Thank you for choosing to stay with us at Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd.Thank you for your time to write this review, We are pleased to know that you were happy with our services. We look forward to welcoming you back to our hotel in the future :)Meanwhile, wishing you great day ahead!Thank you.
ホテルからの返信: Dear Valued Guest, thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we did not meet your expectations. We are taking your comments seriously and will address these concerns promptly. We hope to have the opportunity to welcome you back and provide a better experience in the future.
ホテルからの返信: Dear guest,Thank you for choosing to stay with us at Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd.Thank you for your time to write this review, We are pleased to know that you were happy with our services. And we apologize for this bad experienced you have. Your remarks are well noted and we personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.We appreciate your feedback as it enables us to improve our standards. We look forward to welcoming you back to our hotel in the future :)Meanwhile, wishing you a great day ahead!Thank you.
ホテルからの返信: Dear guest,Thank you for choosing to stay with us at Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd.Thank you for your time to write this review, We are pleased to know that you were happy with our services. We look forward to welcoming you back to our hotel in the future :)Meanwhile, wishing you great day ahead!Thank you.
ホテルからの返信: Dear guest,Thank you for choosing to stay with us at Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd.Thank you for your time to write this review, We are pleased to know that you were happy with our services. We look forward to welcoming you back to our hotel in the future :)Meanwhile, wishing you great day ahead!Thank you.