Saya booking skysuites hotel ni untuk 2 malam.. tapi last minit di maklumkan hotel itu mengalami kerosakan dan tak boleh diduduki.. mereka carikan rumah yang lain di vortex suites bersebelahan sky suites.. tapi saya hanya boleh duduk satu malam sahaja sebab keadaan rumah di vortex tak memuaskan.. aircond tak sejuk, sinki tersumbat, tuala yang disediakan berbau busuk, rumah berhabuk, tepi toilet berlumut, sabun mandi yg disediakan di bilik mandi adalah sabun axion.. saya minta carikan rumah lain untuk malam yg kedua, tapi owner kata tak ada kosong.. dan dia janji nak refund untuk malam yg kedua sbb hotel skysuite ni masih tak boleh diduduki.. tapi sampai sekarang dia masih tak refund..
翻訳
ゲスト
デラックススイート(2ベッドルーム)
宿泊時期: 2025年4月
家族旅行
1件の口コミ
9.0/10
非常に良い
投稿日: 2025年5月22日
Good guider, name: Babu..very helpful..easy check.in and check out procedure. Hassle free.....Accessible guider. Enjoy the trip with good accommodation. Recommended property to stay.Overall 5 star.
翻訳
ゲスト
ファミリースイート
宿泊時期: 2025年4月
家族旅行
2件の口コミ
6.0/10
投稿日: 2025年5月13日
I booked a family suite with 3 bedrooms. Below points depict my experience with the trip.com
1. The contact number shared for connecting with the property was not reachable. Until last moment, i was not sure whether the booking is confirmed as their was no response from the property end. Additionally, the details of the room(floor number and room number) werent shared until the last moment i reached there.
2. Upon reaching there, the third party guys working for trip.com handed over me the card of a two bedroom suite instead of a three bedroom family suite, i booked and paid for. Upon asking, the guy said he cannot do anything now, if i want to cancel, i can cancel it now and look for another one irrespective of me already reached there with my family members which was not a good solution.
So overall, i would say it was a bad experience for me this time with trip.com
翻訳
Ashish
デラックススイート(2ベッドルーム)
宿泊時期: 2025年2月
家族旅行
2件の口コミ
2.0/10
投稿日: 2025年3月31日
This was a really bad experience over all. The flat wasn't clean.. there was no hand wash or toilet rolls available and on asking repeatedly for the same no one cared to respond. They were quick to let us know extra charges on early checkin and late check out but when asked any questions on soap, rolls etc. there was radio silence. I would recommend this place again to anyone.