ロット 10 ブティック ホテル クチン(Lot 10 Boutique Hotel Kuching)

I recently stayed at this hotel for a 3-day, 2-night short and impromptu trip. Here are the pros and cons: Pros: 1. Exceptional customer service: The staff was incredibly enthusiastic, recommending various tourist destinations and assisting me in finding transportation. 2. Strategic location: The hotel is conveniently located very close to the main city of Kuching. Cons: 1. Cleanliness concerns: Despite the outstanding customer service, there is a notable need for improvement in cleanliness. Upon my first check-in, I encountered insects and found an issue with the bed. The hotel promptly changed my room, but unfortunately, the problem persisted. After three room changes, the issue was finally resolved, although the cleanliness of the third room still requires improvement.

1st choice when I travel to Kuching. Breakfast choices overall okay, cleanliness 100% service 100%

Overall ok.. Bkfst decent towards simple. Roim niecce but aircond take time to cool.. Using maps to navigate the entrance not showing the correct way.

Perfect little boutique hotel for a quiet and peaceful stay even when you’re in the middle of a busy city. I like the japanese style bed.

Strategy location, stuff friendly, room clean use walk can go many recommend area and restaurant can arrive, love this place

My second stay in this hotel. The room is quite rundown compared to when it first operating. The pillows smell bad and the room was not clean (dirty/dusty) when I checked in. Phoned the reception and requested a quick cleaning but none of the cleaners were available.

2nd times here and everything is good and nice. Keep it up 👏👏👏 & found out that the hotel is near to Taman Pustaka MBKS ❤️❤️

Best Service and environment. Surrounding nearby of Chinatown have a lot of good food. Spend 15mins walking distance can reach to the waterfront.

Location is nearby to Chinatown. Able to get food easily. Tattered flooring and dropping tap. Not worth the price to pay.