Pleasant stay..but the access road is gravel and steep..unfortunately did not get a good view of the mount kinabalu due to bad weather.
翻訳
airule143
デラックスバレーウィングルーム
宿泊時期: 2025年12月
ファミリー
10件の口コミ
9.5/10
素晴らしい
投稿日: 2026年1月4日
⭐️⭐️⭐️⭐️⭐️
I would like to start my review by complimenting all the staff ,from the receptionist, kitchen staff, to the housekeeping team. All of them truly deserve a 5-star award for their excellent service.
The receptionist, Ms. Liza (if I’m not mistaken), was very kind and welcoming. I arrived at the resort around 2:00 PM without making any prior reservation, yet she patiently showed me every type of room the resort offers. After viewing all the room options, I made my decision, and the check-in process was smooth and easy with clear explanations given.
The room was quite spacious, and an additional bed could be added with a small extra charge. Whenever I needed anything, I just had to make a call, and the staff responded quickly and efficiently.
My stay included breakfast, and the food provided was good. For dinner, the restaurant also offers a variety of dishes, which is very convenient as guests don’t need to drive out to look for food.
That said, I do have a few suggestions for improvement to make the stay even better. The beds could be upgraded, as they felt a bit old and not very comfortable. The Wi-Fi coverage also needs improvement, especially since the CelcomDigi network coverage in the area is quite weak. In addition, the television system could be upgraded. While the resort offers beautiful scenery to enjoy, sometimes the weather doesn’t allow guests to go outside, so having better in-room entertainment would be appreciated.
Overall, I had a pleasant stay and truly appreciate the friendliness and helpfulness of the staff. Thank you for the wonderful hospitality , I hope to visit again in the future.
翻訳
ゲスト
ジャングルファミリールーム
宿泊時期: 2025年12月
その他
8件の口コミ
9.0/10
非常に良い
投稿日: 2026年1月6日
View of Kinabalu Mountain really beautiful & surrounded environment with nature..recommended..the only cons is road to destination, its really challenging..but nvm 😁
翻訳
ゲスト
デラックスキナバルウィングルーム
宿泊時期: 2025年11月
夫婦・カップル
7件の口コミ
6.0/10
投稿日: 2025年12月29日
The view of Mt Kinabalu from our room was spectacular. The hotel service is good, hotel staff allowed us to check in early. However, that’s pretty much it. The hotel toilet is quite dirty, water in the shower and sink is brownish/ yellowish, and the whole hotel feels very dated and stuck in the 1990s. The road condition towards the hotel is horrendous, in fact the road condition in most parts of Kundasang is terrible. The government really needs to do something about boosting its tourism economy. It is such a beautiful state, it’s a shame that not much love has been given by the government to make it more tourist friendly.
翻訳
RynRayRyan
ジャングルファミリールーム
宿泊時期: 2025年11月
ファミリー
7件の口コミ
7.5/10
投稿日: 2026年1月18日
The room was moderately clean, but it is quite old and could use some refurbishment. We noticed ants and small bugs around the corners of the walls, which was a little disappointing. However, the scenery truly made up for it — the view was stunning, with a clear sight of Mount Kinabalu right outside the room. Waking up to such a beautiful view was definitely the highlight of our stay.
翻訳
匿名ユーザー
デラックスバレーウィングルーム
宿泊時期: 2025年11月
ファミリー
9件の口コミ
6.5/10
投稿日: 2025年12月29日
The location is quite deep inside and the road leading to the resort is a bit bumpy. The room feels slightly old, but still acceptable. Breakfast was okay, nothing fancy. The highlight is definitely the beautiful view — on a clear day, you can see Mount Kinabalu right from the resort.
翻訳
匿名ユーザー
デラックスキナバルウィングルーム
宿泊時期: 2025年11月
友人同士
1件の口コミ
7.5/10
投稿日: 2025年12月28日
The joirney from the entrance to the resort takes a bit of time. That was not a problem for us. The view of mount kinabaku, for me, was still visible enough to take pictures.
翻訳
Raw31
ジャングルファミリールーム
宿泊時期: 2025年12月
ファミリー
92件の口コミ
6.0/10
投稿日: 2026年1月29日
Breakfast good, simple. Service good. Cleanliness need improvement.
翻訳
Vanah
ジャングルファミリールーム
宿泊時期: 2025年11月
ファミリー
7件の口コミ
10/10
とても素晴らしい
投稿日: 2025年12月28日
We are happy to stay here.the place was very good.
翻訳
ゲスト
デラックスバレーウィングルーム
宿泊時期: 2026年3月
友人同士
8件の口コミ
8.5/10
とても良い
投稿日: 2026年6月4日
Room is spacious and clean but a little dated. However, The mountain view has been amazing. Booked here if you intend to relax, and enjoy the view doing nothing much.
There are no other activities to be done in the resort much as one has to drive 10-15 mins on gravel roads to enter/exit the place without street lights.
It would be great if they paved the gravel road unless u are driving a 4 wheel drive.