The hotel is still brand new, really clean with good amenities, the room is spacious and comfy, stayed at 36th floor with good view, the location is good, Wanda plaza just next door, easy to get around and just 7-8 minutes away from south railway station and about 30-40 minutes to downtown kunming, the staff on front office, the concierge and restaurant reception really friendly and helpful, good service, the breakfast is really good for only RMB 50 additional since I’m booking room only, the buffet dinner foods also good with many variety worth the price, the only down point is the service during buffet dinner, there many staff also the supervisor and manager around but no body really taking care of the guest, from the time you sit down on the table no body seems to care, the empty plates is piling up on my table and guest next table as well and no body care to take it away or change the cutleries (even some of the local Chinese restaurant have much better service than this), instead few staff get together in pasta section talking and laughing once a while smile with the guest but no service, hope it can be improved.
自動翻訳