Is a nice hotel, room v big
Staff v friendly!!
Location also very convenient
翻訳
ホテルからの返信: Thank you for your kind words. We are committed to delivering exceptional service that will create lasting memories of your travel experience. We look forward to the opportunity to serve you again in the future.
LIYI
グランド デラックス ツインルーム
宿泊: 2024年2月
一人旅
9件の口コミ
4.7/5
素晴らしい
投稿: 2024年3月19日
a short trip - transferring from Kunming to another city. Close to the railway station and bus station. However quite far from city center & other places of interests. Service is super nice and hotel looks very new and shinny. Good view in room too
翻訳
ホテルからの返信: Thank you for choosing to stay at Wanda Realm Kunming Chenggong and giving us high praise. All the staff of the hotel do their best to bring guests a wonderful stay experience, to show the brand standards, your satisfaction is the biggest driving force for us to move forward. We sincerely look forward to your visit again and sincerely thank you for your support and love to the hotel!
Surika
デラックス クイーンルーム
宿泊: 2023年12月
一人旅
5件の口コミ
3.5/5
投稿: 2024年1月30日
Close to South Railway. New hotel so still room for staff development. Neat and clean though.
翻訳
ホテルからの返信: Dear guest, Thank you for you feed back, we will make more tarining for staff development, we looking forward to see you again, thank you for stay with us, we wish you have a nice trip!
SoeTraveler
デラックス クイーンルーム
宿泊: 2023年10月
一人旅
23件の口コミ
4.7/5
素晴らしい
投稿: 2023年11月1日
The hotel is still brand new, really clean with good amenities, the room is spacious and comfy, stayed at 36th floor with good view, the location is good, Wanda plaza just next door, easy to get around and just 7-8 minutes away from south railway station and about 30-40 minutes to downtown kunming, the staff on front office, the concierge and restaurant reception really friendly and helpful, good service, the breakfast is really good for only RMB 50 additional since I’m booking room only, the buffet dinner foods also good with many variety worth the price, the only down point is the service during buffet dinner, there many staff also the supervisor and manager around but no body really taking care of the guest, from the time you sit down on the table no body seems to care, the empty plates is piling up on my table and guest next table as well and no body care to take it away or change the cutleries (even some of the local Chinese restaurant have much better service than this), instead few staff get together in pasta section talking and laughing once a while smile with the guest but no service, hope it can be improved.
Great hotel. clean, large rooms, many facilities, nice staff, great restaurant and is built on a mall. very close to a metro station but far from the railway station and the city center is about 45 minutes from the metro station that is close to the hotel.
翻訳
ホテルからの返信: Dear guests, we would like to welcome you to Wanda Realm Kunming Chenggong and thank you for taking the time to make your stay with us. First of all, I would like to express my deep apologies to you, and thank you for your honest feedback that gave us a chance to improve. We will strengthen the training of staff service awareness, improve staff service awareness, and actively and quickly respond to the needs of guests. The room air conditioner has been turned on the fresh air mode, and the temperature of the room will be more suitable. As for breakfast, we have made improvements to ensure that the menu is well available. "Know what you need, peace of mind" is our hospitality, I am sorry for this stay to make you have a bad experience, I hope that the next time you come back can feel our new look, vibrant, sincerely look forward to your visit again to feel our progress!
ゲスト
デラックス クイーンルーム
宿泊: 2023年5月
出張・ビジネス
1件の口コミ
4.0/5
とても良い
投稿: 2023年6月4日
The hotel is very good and definitely worth the money. Only setback that taxi is hard to get. Other then this, all are good
翻訳
ホテルからの返信: Dear guests, thank you very much for your good reviews of our hotel, we will continue to work hard to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming back again, and have a nice trip!