Attentive, patient and joyous hotel manager Ms Jenny had given us a pleasant stay.
We sincerely appreciate her services during our stay.
Thank you
From Mr & Mrs Tan HT - Singapore
Room 1109
Hotel is nice and convenient. Everything are in good standard. There is flower city (flower dome) next door so can take a look. I like the rice noodle shop next to the hotel, it's beautiful restaurant with good food&good taste&good price.
翻訳
ホテルからの返信: Thank you so much for your kind words and positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and found it to be nice and convenient. It's great to know that our standards met your expectations.We're also thrilled to learn that you appreciated the proximity to the Flower Dome, which is indeed a wonderful attraction to visit. And we're glad you had a pleasant dining experience at the rice noodle shop next to our hotel. It's always a pleasure to hear that our guests enjoy the local cuisine and find good value for their money.Thank you once again for choosing our hotel for your stay. We look forward to welcoming you back in the future and hope to continue providing you with exceptional service and comfortable accommodations. If there's anything else we can assist you with, please don't hesitate to let us know. Have a great day!
ゲスト
スーペリア クイーンルーム
宿泊時期: 2024年12月
出張
24件の口コミ
9.5/10
素晴らしい
投稿日: 2025年1月27日
Nice, clean, good facilities and good service hotel.
Good location for airport but otherwise prefer to stay somewhere else.
翻訳
ホテルからの返信: Dear Guest,Thank you for choosing our hotel and leaving us with valuable feedback. We are delighted to hear that you found our hotel's location convenient for the airport. However, we also noticed that you mentioned "preferring to stay somewhere else," which deeply regrets us, and we take your sentiment very seriously.Although we are unclear about the specific aspects that did not meet your expectations, we are eager to understand and improve. Your feedback is a crucial driving force for our continuous progress and service quality enhancement.If you are willing to share more specific details about your stay, whether it's related to room facilities, service attitude, or any other aspects, we would be very grateful. This will help us better understand your needs and provide more attentive and personalized services to all our guests in the future.At the same time, we would like to assure you that we will continuously strive to improve all aspects of the hotel, including but not limited to the environment, facilities, and service quality, in order to provide you with a more satisfying stay experience.Thank you once again for your feedback, and we look forward to serving you again in the future. If you have any other questions or suggestions, please feel free to contact us at any time.