Orange Hotel (Kunshan Vientiane Hui Branch)

部屋はとても満足です。インテリジェントな設備が整っています。オープンしたてのホテルです。清潔で衛生的です。朝食も充実しています。次回はカニの季節に宿泊したいと思います。

ホテルの立地は非常に良く、ビエンチャン市に隣接しており、食事や買い物にとても便利で、昆山南駅から約6kmです。ホテルのスタッフは温かくて親切です！

衛生面もOK、サービスも丁寧、悪くない

部屋も広くてサービスもとても良いです

悪くない、お勧め

Disappointing Service at Orange Hotel After a Promising Start My anticipation was high for my stay at Orange Hotel, following a delightful experience at their sister property, Citigo, in Xi'an. The hotel's design and aesthetic initially impressed me, promising a blend of comfort and style that seemed perfect for both leisure and business travel. However, the service failed to meet the expectations set by its sister hotel, leading to a series of disappointing encounters. 1. Sleep quality is important for travelers, and after a restless first night, I approached the front desk to request a room change. Despite my willingness to compromise on amenities or pay a difference, I was immediately met with a refusal, citing full occupancy. This was perplexing, especially since room availability was still shown online. The lack of effort to accommodate a simple request was disheartening. 2. The housekeeping service was below par. After requesting my room to be cleaned, I returned to find my used tea cup unwashed and the bed linens unchanged, a basic expectation of cleanliness and comfort not met. 3. The absence of air conditioning control during the night was particularly troubling. Despite expressing discomfort with the heat and inquiring for a solution, I was told the system was centrally controlled to emit warm air due to the cold weather outside. The lack of regard for individual guest preferences and the unwillingness to find a solution resulted in a sleepless and uncomfortable night. 4. Interactions with the front desk were marked by a mechanical and unfriendly demeanor, vastly different from the warm hospitality I anticipated. It seemed as if guests were more of a bother than valued patrons, with staff appearing disinterested in providing any assistance beyond basic check-in and check-out procedures. In conclusion, while Orange Hotel excels in its aesthetic appeal, the service significantly tarnishes the overall experience. The lack of attention to guest comfort and the unwillingness to address concerns make it difficult to recommend this hotel. It's a reminder that good design cannot compensate for poor service, and hospitality should always be a priority.

Very new Hotel, location just opposite of shopping mall. It easy to get Taxi to get around, also not too far away from Kunshan South.

先説説好滴方面：首次體驗桔子酒店，儘管房間面積不大，但衞生間很大，電視機超大，小度語音控制很方便，入住和退房很快捷，大堂布置很符合當下人們追求放鬆、小聚的特點。入住時還送了小孩子一包小零食。布草質量很好。早餐品種豐富，還有特色麪檔，很贊！另外有洗衣機和烘乾機，這真的很解放雙手。地理位置也很棒，就在萬象城對面，吃飯購物很方便。 再説説需要改進的：窗户無法完全閉合，因此對於高樓層來説風噪總會影響環境體驗。最嚴重的就是蟲控！不知道為啥我們這間22樓客房的衞生間很多螞蟻，難道是因為餐廳也在這樓嗎？希望品牌方好好注意衞生質量，不要自砸招牌呀！

床品舒適，衞生間寬敞乾淨，風格簡約，需要的都有且精，無用的裝飾都剔除，非常符合我的生活哲學。住多了洲際、萬豪，初入桔子，未必有乍見之歡，但是絕對久處不厭！