We have been holidaying in Turkey for over 13 years and this unfortunately is the worst hotel we have ever stayed in as a family. I read the reviews before booking, and at the time they were mixed. Our experience pretty much echoed the negative reviews written by previous guests. The reception area would leave you believing that you were entering a 4 star hotel... however once you've reached your room you soon realise that you are very much mistaken. The Derici is very old, the whole hotel is screaming out for a renovation, from the fixtures and fittings, to the music in the lifts, breakfast room and pool area. The bedrooms are in a poor state of repair ( see photos ) and cleanliness is evidently not a priority. Staff lack personality and are reluctant to help ( laughed when I raised an issue ) An number of guests became unwell, including myself, my son and daughter ( sickness & diarrhea) this we could only put down to the poor hygiene - in particular the pool area. The freshwater pool wasn't cleaned once whilst we were there, dirty wipes we observed on the pool floor along with black muck. The ladders into to pool were unstable ( loose bolts which were supposed to secure the ladders to the pool side ) the umbrellas were old and covered in dirt and mould. We had to speak to the reception staff as stained bedding was continually put on our beds ( see photos) The lifts were unreliable and often flashed a service sign. As usual we booked half board. We are very aware of what is usually on offer for breakfast, but what the Derici offered was poor. I've read the responses on other guests comments from the hotel management in regard to what is available - however the reality is very different - the coffee machine never gave you the option you requested - a very dated machine. curried egg, cheese on toast (like rubber ) the yogurt was not cold, bread was stale. Meat and cheese options were clearly recycled from other meal sittings - dried/discoloured on the edges. I felt for the families with young children as there was nothing available for them apart from cereal - however the milk was not cold. We ate the evening meal on just 4 occasions over the two weeks of our stay as the same meal was served 3 times out of the 4. The staff on duty in the evening were at times incredibly rude to the guests, tickets were provided for the evening meal, the staff demanded the ticket before allowing you to enter, as our booking was half board for the duration of our stay you would think you would be forgiven for forgetting your ticket on one occasion...I was not allowed to enter by the dinner ticket police and sent to get my ticket. Do not email the hotel to request a sea view, I did this ( months in advance ) and to guarantee this type of room I had to pay 182.00 on arrival. I was told that the hotel was full, and therefore this payment would 'guarantee' this room albeit a side sea view. My son ( 25 ) had a separate room booked and declined the sea vie
翻訳
6/32
Nicola C
宿泊: 2024年8月
一人旅
5.0/5
とても素晴らしい
投稿: 2024年8月28日
My 4th time staying at the Derici Hotel this August / I have found the management and staff to be very helpful, especially the maid on my floor Nisha and also Ashley/ the room I requested was given to me and I could not have gotten a better view anywhere in Kusadasi. The pool area is lovely and relaxing with a fab shaded terrace to eat at and on floor underneath. I usually wait to eat brunch up the town around lunchtime so only used breakfast facilities a couple of times for cereal juice and toast with boiled egg and thought it was lovely, beds are a little on the hard side but the hotel can provide mattress toppers if requested which I did. I hope to return to the Derici many more times in the years to come
翻訳
ゲスト
宿泊: 2024年9月
その他
5.0/5
とても素晴らしい
投稿: 2024年9月15日
Great location for this hotel. Seaview rooms are great but be warned you will get some noise. Cleaning staff do a wonderful job. Most of the staff are happy and friendly. Room is well appointed. Maybe rooms are a little tired and in need of refurbishment in places. Location makes up for it.
翻訳
ゲスト
宿泊: 2024年9月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年9月10日
Lovely hotel. quick check in room clean with a side side view. Lovely roof top pool with plenty of sun-beds. Breakfast was standard Room was kept clean throughout our stay with clean towels every day. Would stay again if returning to Kusadasi.
翻訳
J96FSdavido
宿泊: 2024年8月
家族旅行
3.0/5
投稿: 2024年8月2日
The hotel lobby and bar look great Relax area was great with great views of the port Roof top pool area very nice Pool very small All looked great until you got to the rooms I don’t think they have invested in the rooms For years .old and very tired looking Light fixings hanging off the walls beds like concrete bathroom also needs a lot of work Food was fine but price want up twice in the spice of 11 days The man at the pool bar really needs to learn how to smile.he is working in a hotel in the middle of a holiday destination he needs to do better to make people feel more at ease to approach him (a smile cost nothing) Bar man by the lobby was very nice and most of the reception staff were nice. Hotel is not for kids Great location for shops and restaurants bars Pity about the rooms
翻訳
ゲスト
宿泊: 2024年6月
カップル・夫婦での旅行
1.0/5
投稿: 2024年6月28日
On entering the hotel it was beautiful the reception and bar area beautiful it was once you went upstairs it started to go downhill rapidly. 1) carpets in corridors dirty stained and disgusting. 2) rooms are like walking back into the 1970s badly in need of updating 3) the only positives are good wifi good shower pressure despite the bathrooms needing some maintenance. The beds were harder than the floor and the pillows had so many lumps I thought they had mumps 4)when advertising as bed and breakfast it should mean that not extra charges for English breakfast if that’s the case it should advertise as bed and continental breakfast. Having said that the continental breakfast was poor especially for diabetics and if you don’t or can’t have eggs then you’re going to be disappointed the warm foods were always stone cold poor selection of cold offerings salad which was warmer than the allegedly warm food. I personally saw people sticking their fingers in the bowls of yoghurt to taste it fruit was very limited in a country where fruit is in abundance and cheap it was disgraceful cereals the only decent one was sugar puffs and at least I knew other people hadn’t handled it but not good for a diabetic a good selection of bread but again people instead of using tongs provided were handling it so always go to the back there was again a selection of cakes but I saw one woman breaking bits off all of them who wants nibbled cakes !! The positive in the dining room was the staff absolutely lovely couldn’t fault them. We booked for six weeks for our honeymoon we complained about the first room because we were looking straight in to the bedroom of the opposite hotel at the back of the hotel I tried it for two weeks and couldn’t cope with it anymore and so complained to the reception and were told we booked for too long !!! I complained to the holiday rep and he offered to move us if I was prepared to pay another £2,500.00 which was an all inclusive hotel I would never book an all inclusive it’s not my type of holiday if we had been given the option on booking a sea view room i would have done but there was no provision for this. The rep did get back to us the hotel had agreed to move us to a room at the side of the hotel which was an improvement. I found the reception staff rude obnoxious belligerent and ignorant. The bar staff were lovely and the cleaner on the on the original floor was lovely the one on the second room was constantly hinting at tips I have never been on holiday and not tipped the cleaner but the second one got nothing from me I would never stay at this hotel despite it’s location which was perfect ever again Everything is not as advertised Sun lounge area up until the last week was locked by 7pm so you couldn’t even relax there as the balconies were too small to really chill out on after being out for the evening I wouldn’t rate this hotel with any stars and yet professes to be a 4 star no way
翻訳
ゲスト
宿泊: 2024年6月
その他
5.0/5
とても素晴らしい
投稿: 2024年6月24日
Have stayed in this hotel a few times now over the 20+years of going to Kusadasi. The location is great very central and rooms with sea view are good. The staff in all areas are very nice and professional . The last 2 visits I have been lucky to be on the 5th floor and the maid who cleans the rooms is especially very nice and her standards are fantastic . Hopefully back soon and will keep booking this hotel. The only downside for us this year was the booking of the sunbeds then not appearing to use them till late morning/afternoon !!
翻訳
ゲスト
宿泊: 2024年6月
その他
4.0/5
とても良い
投稿: 2024年6月15日
for the " 3th year visit hotel derice,room 115-116 and thanks for managment now room 117!!stil we love these hotel with a beautifull vieuw to the sea!!! the personel was always good and smiley!only a smaal negativ point!our cleaning service from the room bring never new shampoo our douche creme,and etc in the basket!still not understand that many costumers not come to the diner in the evening,because they lie not that food!but for us it's ok,abouth kusadasi himself can i say:this year the prices for visit bars and terras are very high!!(double to last year!!!)but still love these place,
翻訳
ゲスト
宿泊: 2024年6月
その他
5.0/5
とても素晴らしい
投稿: 2024年6月7日
Finally got round to doing this review for the Derici Hotel. My wife and I have visited the Hotel Several times now over the past ten years, so I feel that I am able to give a qualified view. We were there last in May 2024 for eleven nights with Jet 2 holidays on a Bed and Breakfast basis. Over the years of staying we have firstly been lucky, to have landed in a front sea view room. Often on a high floor like four or five. from which the views of the Cruise ship Terminal sea front and Marina in the distance are truly spectacular. Imagine opening the balcony curtains and door to step out to see the view of another Cruise ship mooring in the terminal. It really is wonderful. There is of course often a little bit of downside which in this case is the road noise early evening into the early hours, which might irritate some people. But for me its worth it for that view,even if you have to pay a little premium for the room. Breakfast offering is TEN TIMES BETTER than when we stayed last just pre COVID era. Its not 5 star but its more than sufficient to start you off for the day. I found the staff in the Restaurant, bars reception cleaning to all be very friendly and super efficient too. There is a sun deck and Pool on the top floor of the hotel floor 6 and then some steps up to the pool and main sun deck. This opens at nine and closes at seven I believe, it did on our stay but we were not in full season. My wife and I like the sun deck and pool, its well managed and kept clean, you can get drinks and snacks up there as well and there is a small area to sit and be table served. WE never had trouble getting beds or Umbrellas and its great to get to this area from the higher floors, either by lift or a couple of flights of stairs. The Hotel do not allow visitors from outside to use the pool and beds which helps with supply issues I guess. Drinks and snacks are a little bit pricey but again the food we had i.e. Pasta dishes chicken wraps chips various sandwiches were all very good, and your paying for the convenience of being served metres from your sun lounger etc. Omelettes are also very good value for money. Yes you do have to pay for the safe, but its up to you. I didn't last visit and had no issues with anything going missing. That's up to everyone's choice . The beds in the room we were given number 516 were very comfy and the finish and quality of the fittings were to a high standard. I believe the front rooms have been renovated recently and the old bath with shower head above is now a nice size walk in shower cubicle. Water pressure always good. Again out of main season so did not use the Aircon, but it used to work very well on previous visits. Not sure if its charged daily or free at certain times in the season. It would certainly need to be in operation from Start of June onwards to September. Yes PRICES ARE UP all over the world and Turkey has not been immune. But its still good value for money out and about. When you compare lets say the pr
翻訳
ゲスト
宿泊: 2024年5月
その他
4.0/5
とても良い
投稿: 2024年5月25日
We choose this hotel solely for its Location which is perfect, breakfast was included not a huge selection but was satisfactory, Staff are all very friendly and cleaner was a lovely women, beds are very hard but if you ask cleaner she will but mattress toppers on them which makes a huge difference. Week we were there was much older crowd not sure if it's always like this. Neg points, Lifts are extremely slow, we arrived late at night and were woken 1st morning by call just after 7am from reception about a welcome meeting 9am, we attended same to realise it was just about booking tours and guy doin it goes around to few hotels and is not employed by hotel, he was very pushy wanting us book there and then or ring him by 12 that day. (Trying catch u on first day) we ended up booking through "New Happy Days " down street who was much cheaper, Same guy approached us following morning while eating our breakfast in dining room asking had we decided book yet, after us telling him day previous if we wanted book we would ring him, Not sure what percentage hotel is getting from theses tour booking but it was a huge turn off for us.