チャトリウムニセコジャパン(Chatrium Niseko Japan)

We were greeted warmly at the front desk by Taito (cute Japanese boy who speaks good english with a Thai accent! I mean this as a compliment). Was pleasantly surprised when he allowed us to check in even though we were 2 hours early. Shortly after entering our room, Taito personally knocked on the door to give us some items which my parents requested. He was also standing out there in the bright sun to say goodbye when we were loading our luggages into the rental car after checking out. I rate Taito's service and attitude: 5 Stars!!! Room had a kitchen with full set of appliances, utensils and crockery. Fridge had drinks, juices, milk, butter, jam, and even sausages for cooking. And there was a basket with cereal, apples, banana and 2 loaves of bread for our breakfast needs. Overall, this was a very nice and enjoyable stay. The only gripe I have is that the hotel did not allow me to make any change to my dates (not sure why as it was late April and not peak ski-ing season), even though I offered to make another booking first before cancelling(have done this sort of arrangement with other hotels in Hokkaido so I know it's possible). It would have been perfect if the hotel can offer some flexibility to their guests. After all, plans do change due to various reasons. Hope to be back in future and see that they're more flexible the next time round. Till then, thank you and cheers =)

ดีมากเลยค่ะ บรรยากาศดี วิวสวยมาก สะดวกสบายมากๆค่ะมีแม่บ้านคนไทยมีพนักงานคนไทยและผู้จัดการคนไทยสื่อสารกันได้ง่ายค่ะรู้สึกอุ่นใจที่มาพักที่นี่ ยังไงก็จะมาซ้ำอีกแน่นอนค่ะแต่ลองดูตารางตารางช่วงไฮซีซั่นไม่มีห้องว่างเลยแอบเสียใจ ใกล้ทางขึ้นลานสกี มีรถรับส่ง ❤️❤️❤️

滑雪接送很方便，延時退房很人性化

離滑雪場很近，房間配套很齊全，出門購物也很方便！窗外景色超美

入住時櫃檯人員親切有禮，可以免費停車。住宿期間供應隔日早餐，有牛奶、果汁、可樂、吐司、麥片⋯⋯等。超級貼心的飯店，也很喜歡房間裡面的設施，下次來二世谷還要來住！

We got upgraded to a 2 bedroom suite, very nice room with kitchen facilities and breakfast food provided. The size of this Hotel Room is big and comfortable. I would recommend this Hotel to my friend.

Taito Was Very Helpful. With The Taxi From Suporo. And. Transport To Hokkaido. But. Some. Of The Females. At Front Desk. Treated Me. Inappropriately. As Hotel Staff.

The rooms are spacious and well maintained. Food and other facilities are satisfaction. It was pleasant stay at Chatrium Niseko Japan