ホテルからの返信: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo and for sharing such a lovely review.We are very happy to hear that you had a comfortable stay with us. It is especially wonderful to know that you found our staff friendly and welcoming, and that we could assist you with extra towels when you needed them.We were also delighted to see from the photos you shared that you enjoyed exploring Kyoto. We hope you took home many wonderful memories from your time here.Thank you again for your kind words. We look forward to welcoming you back on your next visit to Kyoto.Mitsui Garden Hotel Kyoto Shijo Front Office Manager
ホテルからの返信: Please excuse me for replying in English.Thank you very much for staying at the Mitsui Garden Hotel Kyoto Shijo.We would also like to express our sincere gratitude for taking the time out of your busy schedule to share your feedback and wonderful photos.Our hotel lobby is designed with a Japanese umbrella motif. We were delighted to see that you were able to relax comfortably in the lobby.We also provide bottled mineral water in each guest room for the number of guests staying. If you would like additional water, please feel free to use the water dispenser on the first floor. There is also an ice machine on the first floor, so please make use of it during your next visit.We are also delighted to hear that you were satisfied with your guest room.We will continue to work closely with our housekeeping team to ensure that all our guests have a comfortable and worry-free stay.As you mentioned, our hotel is located about a 7-minute walk from Shijo Station by train. However, it is also very convenient to take City Bus No. 50 from Kyoto Station, which stops right in front of the hotel in about 10 minutes. Since we are located in the heart of Kyoto, our hotel is popular with both business travelers and tourists for its accessibility.Once again, thank you very much for sharing your valuable feedback with us.We sincerely look forward to welcoming you back.Mitsui Garden Hotel Kyoto ShijoFront Manager