ホテルからの返信: Thank you very much for choosing our hotel.We are delighted to hear that you were satisfied with our staff's service.Our hotel is conveniently located just one station away from the main city center, making it ideal for shopping and other activities. It's also within a 10-minute walk of train and subway stations, making it popular with tourists.We will continue to strive to improve the quality of our services, and we would be delighted if you would choose to stay with us again when you visit Kyoto.Sotetsu Fresa Inn Kyoto Kiyomizu Gojo Front Desk Staff
ホテルからの返信: Thank you very much for staying at our hotel.We are delighted to receive your kind words regarding the cleanliness of our unit bath and the comfort of your room. Knowing that you had a pleasant stay brings great joy to our entire staff.We are also pleased to hear that you appreciated our separate-style pajamas and amenities. We strive to provide thoughtful touches such as skincare products and bath salts so that our guests can relax and unwind during their stay.While we acknowledge that our rooms are somewhat compact, we are grateful to know that you were able to utilize the table and chair for your meals.Your warm feedback serves as great encouragement to us. We will continue working to provide even better service to our guests.We sincerely look forward to welcoming you back to our hotel.
Japanese / English Review
1月2日の午後に勤務されていた、韓国語ができる女性スタッフの方に心から 감사(感謝)の気持ちを伝えたいです。 一人旅で少し寂しさもありましたが、親切に韓国語で話し相手になってくださり、とても心強く、楽しい時間を過ごせました。その節は本当にありがとうございました。 スタッフの方のおかげで京都に良い思い出ができました。また京都に来る際も、必ずここに泊まりたいと思います。
I would like to express my sincere gratitude to the female staff member who was on duty on the afternoon of January 2nd and spoke Korean. Traveling alone can be a bit lonely at times, but she kindly chatted with me in my native language, which made me feel so welcome and at home. It was the highlight of my stay in Kyoto. Thanks to her wonderful service, I had a great time and I will definitely choose this hotel again for my next visit to Kyoto!
ホテルからの返信: Thank you very much for staying at Sotetsu Fresa Inn Kyoto Kiyomizu Gojo.We are also very pleased to have received your kind words regarding our service.Depending on the situation, there are several multilingual members as a reception staff.Additionally, interpretation devices are available at the front desk. Should you encounter any difficulties, please do not hesitate to contact with us.We would be delighted if you would consider staying with us again on your next visit to Kyoto.Once again, thank you very much for choosing our hotel.Sotetsu Fresa Inn Kyoto Kiyomizu Gojo Front Desk Staff
ホテルからの返信: Thank you very much for choosing our Sotetsu Group hotel among the many accommodation options available.We are delighted to hear your kind words regarding the cleanliness and simple design of our guest rooms. Knowing that you felt comfortable and confident staying with us brings great joy to our entire staff.However, we sincerely apologize for the inconvenience regarding access from the station. We understand that the stairs-only entrance may have caused difficulty, especially for guests with luggage. Please note that we do have barrier-free alternative routes available, and we would be happy to provide guidance on these options for your next visit.Your valuable feedback will be used as a reference for improving our services going forward.We look forward to welcoming you back in the future.