ボー リバージュ ホテル(Beau Rivage Hotel)

Very close to the Genève station. Could find easily even in the night. It was the first time in Geneve to catch an early flight so the location was best.

This is a little old the hotel. Maybe need to update of the taste of interior design . Bad quality pop art and sculptures . One thing can not accept is the very bad smell from the bath room all over the room. Smell so strong and disgusting. When you called them about this problem, they didn’t come to check. Last , the quality of the pillows are too flat, this is my first time having bad pillows in 5 stars hotels. They can try themself on to know how not comfortable is the pillow!

The customer service the attention to detail and going beyond for their guest is incredible. Marisa at the front desk is a 10 star if I could give it to her! Definitely coming back to this hotel for the quality of service in all the levels. Thank you for a fantastic stay

Attitude from teams and service to improve. Not at the level of a 5 star hotel to expect and available in other Beau Rivage hôtels. Opening the full terrace and not 1/3 of it during good weather is a must and should not be optional as people are waiting for a seat and To resume: not worth the awaiting for the quality of the service and moment lived.

Super location near the lake with lake stunning lake wiew and alps if weather plays along. 2 minutes from cozy Neuchatel city centre by foot underpass. Very attentive and friendly staff, fine cuisine. Wine list could be a bit wider for my taste but it's ok. We'll come again! Merci beaucoup nous reviendrons.

Very pleasant hotel and staff. Quiet, fantastic view across the lake. Well located.

Beautiful rooms, very friendly service. Incredible views from the restaurant

Had an amazing stay. Staff and services were great. The location was perfect! Wish had more time to enjoy the amenities

First plus is it’s ideal position right on the shoreline and by the main promenade. Beautiful entrance and you feel at home with the help of the friendly staff. The room was very spacious and well appointed. Thought breakfast was ok it was not the best I have had. The toaster didn’t toast until major intervention by another guest and the scrambled eggs were cold. I expect better. But besides the above I still give it 5 as everything else was perfect. We really enjoyed our stay.