ビアヘロ ラ フォルトゥナ ホステル

Very good location, activities much cheaper outside than book thru at the location

Super well located, friendly staff. I booked a premium room which was spacious. The bar restaurant was also very good.

The location was perfect. My only complain is that the tours they arrange are expensive vs others. So don't book with them, just got get your shuttle and tours from any other agencies

Perfect location for everything in town. Staff are friendly but also leave you too it. The pool as bar area are cool and popular at night so may be noisy depending on which room you have. There are enough basic facilities but no hairdryer!

Location is great. Bed is comfortable and the room with A/C is so great. Netflix hotel account included was surprisingly unexpected as well. The vibe of the Selina La Fortuna is what I expected from reading reviews and the pictures.

We booked the Standard room, at check-in the receptionist said that we had booked the tepee. Despite showing her the booking confirmation, she kept insisting that it was wrong room, and the Standard room is only available for 2 nights not for the full 4 nights. Told me that this always happens with the booking platform, wrong room advertised, and that I can get a refund for the remaining two nights. I informed her that is not my error and that should be between them and the booking platform, she then proceeded to tell me that it’s my problem as well. The place and the room itself was horrible, it was a blessing is disguise that we didn’t stay there for the full 4 nights. It smelled, run down, dusty and just unpleasant. Staff wasn’t friendly nor did they care about customer service. The way the lady handled herself at check-in ruined our first night in Costa Rica, it could have been handled so differently if she had dealt with it professionally. Trip.com refunded the two-night stay. We stayed at Selina in Panama and that was also rather disappointing.

感覺對中國遊客還是有些偏見。兩排帳篷房，衹有一間沒有蚊帳的，而就給了我們這一間，關鍵其他都空着好幾間。