The hotel is beautiful and tranquil. We had a great experience from the time we booked. They helped us book our transportation and all the tours we wanted. The spa was amazing as well. The hot springs on site and the other one we have access to was great. We were well taken care of for our girls trip. We WILL be back!!
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Barbara
2024年2月3日
Great location. Little ambience. Rooms a bit tired. Service in restaurants poor, very slow. Beautiful property with great gardens and great view of volcano
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Nathalie
2024年1月11日
It felt like we had the resort to ourselves. The room was very spacious. The spa treatment was excellent. We really enjoyed our stay there. Thank you to all the lovely staff.
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Matthew
2023年12月22日
Awful food, outdated rooms, ripped off for a shuttle service when I requested a taxi. Do not sat here
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Michael
2023年12月14日
I expected a decent resort but the resort was fantastic. Friendly and helpful staff, beautiful and clean room, great dining options, and awesome view and location for the volcano. Beyond happy with our stay there!
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LINA
2023年12月7日
Very nice hotel, better than the pictures. Rooms are very spacious and clean with volcano view. Breakfast was perfect but dinner menu and prices should be better
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Rene
2023年12月22日
Very friendly personnel, amazing environment, nice hot spring waters, outstanding gardens
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Monica
2023年9月14日
We loved staying here. The property has amazing views of the volcano from every area. The hot springs are plentiful and clean. The dining options were very nice and the included breakfast was fantastic! Our room had a private hot tub in the room and was nice to have. The property is gorgeous and the staff were all very helpful and friendly. We absolutely loved our stay here.