ホテル シモーナ(Hotel Boutique Simona)

NO RESERVEN NUNCA EN ESTE HOTEL. TENIA UNA RESERVA CONFIRMADA POR MAS DE 10 DIAS Y, LUEGO DE VIAJAR 12 HORAS EN AVION PARA LLEGAR A LAS 10 DE LA NOCHE AL HOTEL, ME DICEN QUE MI RESERVA NO FUE CONSIDERADA Y LE DIERON LA HABITACION A OTRA PERSONA, QUEDANDOME EN LA CALLE, SIN RESERVA, EN LA NOCHE Y SIN NADIE QUE ME AYUDE. PARA REMATAR, NO BRINDARON NINGUN APOYO PARA REACOMODARNOS. SIMPLEMENTE ME DIJERON QUE NO HABIA HABITACION Y NOS ECHARON NO RESERVEN NUNCA EN ESTE HOTEL

There was no room available after recieving a confirmation from Orbitz so I was turned away late at night.

Hotel Simona is in the center of La Romana, close to supermarkets and eateries. It is advertised as a 2 s

Compared with the last visit the property was noisy people were to loud in the early morning 6:40am (singing and speaking very loud)

I going to see the Hotel and don’t stay it’s a fraud … Really nasty

This is the only hotel in the town La Romana, do not get confused, when we did research about La Romana it looked beautiful. When we came there it was completely different since photos we had seen was from Altos de Chavon. Do not get mistaken by this. I do not know why they have photos at the beach, this hostel is not close to the beach at all. My friend and I stayed here during Spring. I was not very happy with the hotel. We got a very small room with a very small bed. We could barely sleep because the bed was too small, the smell in the room was unbearable (it smelled puke) and the rooms were quite unhygienic. The man who sat in the reception was not very helpful. One man in the reception told us that we could not go outside after 7 o'clock in the evening because it would be too dangerous for us. The other man (a little older) who sat in the reception suddenly said that we could be out for a longer time in the evening. This man (the older one) was not very kind to us, I do not speak very well Spanish and he would not help us to order food. He would sit and listen when I spoke on the phone and then make gestures as if I was stupid, instead of helping us. They do not have lunch or dinner, we had to order dinner to stay inside the hotel to eat, which is ok but when I asked the man in the reception if they had cutlery, he would not bother to look, he simply said no. Incredible. On a nicer note the lady in the reception is very sweet and she was helpful. The lady who does the breakfast and also works in the reception is very nice as well.

This small hotel was very comfortable and I was given a super big room. Breakfast on the terrace is great but above all I would like to mention the staff that since the reservation phase was extremely helpful, always smiling and available to explain things and give helpful advice.

They cancelled my booking, supposedly for overbooking, and sent me to a disgusting hotel with a broken window. After a long bus journey from punta cana, I just wanted to rest. I had to be moved to a dodgy hotel, which I paid 34 dollars. Never again la Romana and to hotel Simone!! They ruined my day 😭😭😭

I don’t like it!!