TownePlace Suites Lafayette

Unfortunately, they had little housekeeping help on the Saturday afternoon we checked in. We had to wait an hour to get a room ready for us. That is beyond the normal 300pm check in time. We arrived at 3:30 pm. Bathtub accessories were broken off the shower wall and just sitting on the side. The hotel was okay, but I think they need more routine simple maintenance and more help. Though, I understand employees are hard to come by in this economic climate.

I had a room that had not been updated yet, so there was a lot of little things that just weren’t right. I saw the end of my bed. It tilted and then slam down on the floor when I stood up. The chair at the desk was all peeling. There was a humidity problem at the pool so they had all these fans running that you could hardly hear anyone talk.

The room size was adequate, but the furnishings are starting to show their age. The in room dishwasher leaked and even though we reported it twice, it was never fixed. Housekeeping was supposed to clean the room every other day, but we needed to go out into the hall at 4:30 pm to ask the housekeeper to clean our room, when we had requested it to be done in the morning. Breakfast was excellent, with a good variety of proteins, fruit, bread, and drinks. We checked out a few days early because of the shortcomings, and the GM apologized and offered us free nights at a later date, which we appreciated.

Check in was good. The room needs to be updated. The dining table laminate was coming off, wobbly and chipped chairs. Table lamp had no nut to keep the shade on. Bedroom table also had the laminate coming off. Luckily the bed was very comfortable. Most likely will not stay here again

Check in hostess was friendly and gave us a free upgrade. She was terrific! Breakfast was beyond expectations! Delicious variety. The wait staff kept everything hot and filled. Pool and hot tub were not open and in working order. We did choose this hotel in part so we could hot tub. This was disappointing. Front desk gal said we could go down the street to their other hotel, Comfort Inn, and use their hot tub. We chose not to do that in November.

Pool & whirlpool green & cloudy. Will not Come back

We stayed here to drop our kid to Pudue...not vey far just 15 mins drive. Close to all major shopping area. Staff is very friendly and ho beyond to help younif need anything.

Our stay started off on a bad note, my son fell hard in the lobby appeared a dog left it’s mark in the lobby and person behind counter didn’t even care, literally sat there. Thankfully another worker possible manager came out and wiped it up preventing anyone else from falling. The coach pillow was ripped and the table was barely standing in the room as it’s leg was almost fully detached. The counter person didn’t care, when reported it, as we did not want to be billed for damaged. Elevator was down on morning, needed to carry bags that weighed 42 pounds down the flights of stairs as were in town for bowling tournament.

Great place with room for our family to spread out. Great deal for the space.