ホリデイ イン エクスプレス & スイーツ レイク エルシノア IHG ホテルの口コミ・レビュー・評判

スタッフのいるとても素敵なホテルは、プロセスがどのように実行されるかについて訓練されていないようで、少し失礼です。しかし、あなたがただチェックインまたはチェックアウトしているのでない限り、あなたがそれらを避けることができれば素敵な場所を探しているなら、それは滞在するのに良い場所です。

Hotel was clean and staff was friendly. The breakfast was better than some I’ve had but not the best I’ve had either at a breakfast included hotel. Only room complaint was the lighting is not suitable for a women wanting to put her makeup on. Hard to see well. Other than that it was nice.

Good location and good staff

Second time here - thought I'd give it one more try since we are members and get points for staying. First time, advised manager of cleanliness issues and he gave us a ton of points back for his apology and I felt he was sincere. Second time, got a much better deal on Trip.com but alas... same same: room not very clean; mold in tub, bottom of tub dirty, sink not drain, blood on floor and carpet, coffee maker very very dirty and more. Again, manager very sincere in his apology but honestly, he's either not saying anything to his staff or, like many other employers these days, he has to take what he can get for staff. Super sad - location is great and SAFE, breakfast is great (and free/included) and rooms could be super nice. I would rather lose coins than upload the photos I took -- you'd never want to go and MAYBE improvements have been made this time.

I booked this hotel for a friend and his stay at the Holiday Inn (Lake Elsinore) was a great experience. Nice and friendly staff as well.

洗衣機是壞的.下水道堵塞.很噁心的東西在裏面.這是自己清理出來的下水道里的東西.

Didn’t service our room for 3 days. Maid service said we had our do not disturb sign each time they checked and we definitely took it off before we left each day between 11:00AM and 12:00PM. They wouldn’t even comp us any extra discounts. We would not recommend this hotel to anyone.

Loved the breakfast and the food. Custodian super helpful in letting us into the pool. Beds were comfortable. The mirror in the bathroom was nice and bright. The only thing that could have made it better was fixing the USB ports (None of them worked) and lock for pool.

Good morning, My only complaint was the lighting in the bathroom and there lack of around the mirror. It's not bright enough at all

This was honestly one of the best and cleanest hotels in the area. David was really helpful and informative about everything I had a question on.

Clean, pleasant staff, nice breakfast. But couch functional but broken. No bedding or blanket in room for it, had to go down to get it. Since I paid extra for there to be an extra person, I would’ve expected room to have . Plus pool had no towels, shouldn’t have to go to the office for everything.

The front desk staff were very friendly and helpful. I needed something printed off and they let me email it to them and printed it off for me.

Check-in staff was great. Our room was decent. The restroom in our room had some make-up or something on the light switch that was concerning. The fold out couch had some noodle like substance on the liner that was pretty gross. Night attendant was disturbing me while I was using the downstairs restroom at 3AM. He thought I was a vagrant but a vagrant should not be able to access the building unless they came past the front door, in theory anyway. I didnt like being talked to through the door while ai was trying to handle my business. The floor in the downstairs public bathroom was gritty. Also only one of two restrooms were open. Breakfast was fantastic.

We love staying here. As a couple who try to get away and have our peace, We definitely get that while staying here. It’s very quiet and super clean.