TownePlace Suites Minneapolis-St. Paul Airport/Eagan

It was very cold in my 2 bedroom suite. The front desk changed my room. And initially I thought problem solved. So after 45mins to 1 hour cold cold room all over again. I adjusted the temperature and nothing the heat barely blew from the vents. Mind it was like 7 degrees with a lower wind chill factor. Hotel mgr Kaylah did try her best to accommodate and rectify my situation. But it’s only so much employees can do. Especially when it comes to physical plant of a property. The windows were shut but a lot of cold air was coming through. Had to boil water and use extra blankets to stay warm. Unfamiliar with the area and no transportation I had to deal with it from Sun to Wed. Upon checking out I spoke with GM Sherry and was promised 1 full night comp refund for my inconvenience. Will follow up the hotel on that. Which is not a lot but at least it is an attempt to make things right besides that nice hotel.

Pleasantly surprised about the spacious 2 bedroom unit. Windows open and it wasn't cluttered with furniture either.

Nice hotel. There was a hole in the curtains but they had dark out blinds behind them so no real issue from my part. Friendly and accommodating staff. Would stay there again.

I have stayed at this hotel numerous times. It is absolutely the best deal for a hotel with a shuttle to the airport. They are experiencing some difficulty with their shuttle, so they had to rent a shuttle (plain white) for airport pick up. I Donely recommend to anyone needing the airport shuttle, to be aware that it might be a plain white shuttle, and check that out when you're waiting. Every time I come, the rooms are very clean, it's wonderful, because an entire kitchen is provided, oven, stove, top, full-size refrigerator. It's really perfect for a longer stay or if you don't like to get up early for breakfast and want to make your own breakfast. the front reception staff is always friendly and responsive and helpful. I don't know what anybody else could possibly need in a hotel! I'm so thankful for this place!

Nice family hotel. Great staff. Fully accommodating. I’d come back again.

We will stay here again if we're in the area. There are lots of nice places around to get food if needed. The room was nice and large with lots of extra space. The only negative(s) --＞ our room was closer to the highway so if you're a light sleeper you'll hear a lot of highway noise. Also, there were some people outside talking at night that was noisy. None of that really was a major negative overall. We really liked the place and like I said we'd stay here again. Price was great as well. Go Brewers

We had a 2 bedroom room which was great. The only bad thing was the traffic was right out our back windows very noisy!!! otherwise the room was perfect!!!

We liked having the two bedroom suite. However, the room does need to be updated, and a little better cleaning at the hotel in general.

Definitely needs maintenance and updates. Rotting baseboards. Floor boards peeling up. Window wont close completely. Smoke alarm removed and wires hanging down from ceiling.