スプリングヒル スイーツ ミネアポリス - セント ポール エアポート / イーガン(SpringHill Suites Minneapolis-St. Paul Airport/Eagan)

房間大小合適，床枕舒適，早餐人多，但食品補充明顯不足，望有所改善

The room was a nice size. Plenty of room for 4 people. Breakfast is ok. Some hot food/protein choices. The pool was chilly and hot tub was between warm and hot. Beds were comfy. Shower was super powerful.

We had to switch rooms due to the TV not functioning. Room and halls were beat up in places with scratches and banged up walls. Number of stains in the carpet in the room and halls. The pool was small and full of a huge baseball team which made the pool unusable to our family. We ended up checking out a day early. If you need just a place to crash for the night it would probably work otherwise I would not recommend. One positive was there was a good breakfast that my kids seemed to like.

The staff was very helpful and on top of things. The breakfast staff greeted folks and when they had a moment visited with you. Breakfast choices were fresh and refilled promptly.

Only complaint we had was a sticky bathroom door. The rooms are beautiful, comfortable beds and pillows and they actually have great hair care products. Hostess was so nice as well!!

Overall trip was good, the only drawback to the room was it did have a smell like stale cigarettes.

Me and my boyfriend stay here quite frequently. We have never really had any “serious” issues up until this last time. We got woken up at 6am by a family in a room near us. After we had a late check in the night before. My boyfriend called the front desk to see if there was anything they could do. He was being polite, and was talking calmly to Lynette, who was working the front desk. And she jumped down his throat and said that she was “sick of hearing his voice.” Completely uncalled for. Rude, and so unprofessional. It completely caught him off guard. Considering that we paid over $100 for one night of sleep, and didn’t get to sleep hardly at all, And then to have your employee respond to him rude like that?! Ridiculous. We have been loyal guests with you for quite some time now, but now after we were disrespected like that, we will never be returning again. Completely unnecessary.

There were kids running up and down the hallways and loudly talking during what should be quiet time. Very disrespectful.

Everything was great! Loved the water pressure, spaciousness of the room, and breakfast. My only complaint was the mattress was a little hard, but some may like a firmer mattress.